Retail Parts Pro

Job Description

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

What is a Retail Parts Pro?

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. This specific position is full-time and therefore, completely open availability is required. Schedule will be flexible and based on the needs of the business, to include : openings, closings, mid-shifts, weekends, holidays, etc. Maintaining this completely open working availability is required both at time-of-hire and throughout the duration of employment in this position, as well as any other Advance Auto Parts store position with full-time employment status.

Primary Responsibilities

• Provide GAS3 selling experience for DIY customer visits and phone calls
• Achieve personal & store sales goals, as well as service objectives
• Manage DIY services including : battery installation, starter and alternator testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance
• Key-holder responsibilities (task assignment and completion, safety, open / close duties)
• Additional tasks, duties, and assignments as directed by this position's Management team

Secondary Responsibilities

Success Factors

Essential Job Skills Necessary For Success as a Retail Parts Pro

Prior Experience That Sets a Retail Parts Pro Up For Success

Education

Certificates, Licenses, Registrations

Physical Demands

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and / or move up to 50 pounds and occasionally lift and / or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

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