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Sales Support Specialist
Sales Support SpecialistColumbia Safety & Supply Family of Companies • Columbia, Missouri, US
Sales Support Specialist

Sales Support Specialist

Columbia Safety & Supply Family of Companies • Columbia, Missouri, US
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Description

As a Sales Support Specialist, you’ll partner with clients and our internal team to support corporate accounts and ensure a seamless customer experience. You’ll manage orders, deliver excellent service, and leverage our Gearcor Marketplace platform for efficiency.

Key Responsibilities

  • Support order management and processing by working with customers to ensure prompt product delivery
  • Learn and understand client operational structure and adapt company platform(s) to meet needs
  • Creatively troubleshoot and resolve issues, building strategy for resolution before problems arise
  • Establish and maintain consistent communication methods and cadence with clients
  • Become an expert in Gearcor products and their relevance to clients
  • Work collaboratively with cross-functional teams to create an excellent client experience
  • Provide honest, consistent, and actionable feedback to Senior Account Manager(s)
  • Other duties as needed to create an exceptional experience for our stakeholders

Skills Knowledge and Expertise

  • Broad knowledge and experience with technology and software platforms
  • Above-average computer skills
  • Excellent interpersonal skills
  • Excellent phone communication
  • Excellent organizational skills and capacity to develop strategy
  • Excellent written and oral communication skills

Why it's great to build your career with us!

We are a tight-knit group, and we understand the needs of our teammates. This personal connection allows us to strategically design competitive benefits packages that enhance the employee experience and support overall well-being. Some of our benefits:
  • Health, Vision & Dental Insurance with company contributions
  • Company HSA Contributions
  • Add On Insurance Options: Accident, Short Term Disability, etc.
  • Free Employee Assistance Program: 24/7 access
  • Generous paid time off (PTO) that increases with tenure, plus company-paid holidays
  • Volunteer Paid Time Off: Give back to our community & get paid!
  • 401k Matching Options with no Vesting Requirements
Applications are being taken exclusively online for this role, we look forward to learning about the ways that your talents will support the growth and vision of our organization!

This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The GMES family of companies provides to individuals of all races, national origin, gender, sexual orientation, marital, and veteran status, equal employment opportunities within our dynamic growth plans.

#ZR
The Columbia Safety & Supply family of companies is a group of brands that focus on industrial distribution related to safety equipment, tools, and gear for at-height industries and commercial users. Our success is fueled by a tenacious team and headquartered in the United States, with locations strategically throughout North America.

We are a high-reaching group of industry professionals focusing our energies on staying ahead for the competitive markets we serve. We train our employees to be Gear ExpertsⓇ that provide solutions to industry experts, and we partner with some of the most recognized brands on the planet.

Strong connections between teammates in our business allows dedication to our mission and supports each employee’s personal goals. Coupling internal development with the recruitment of external candidates means we always have the most talented and diverse team possible. We believe that combining diverse talents and backgrounds to create an inclusive and successful work community is the key to long-term success.

If you are looking to be part of a structured and motivated team where you are valued for the quality work you provide, our family of companies is the right group for you!

Applications are being taken exclusively online for this role, we look forward to learning about the ways that we may work together and how your talents will contribute to the vision of our organization!

Job descriptions are not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for a job. Duties, responsibilities, and activities may change at any time with or without notice.
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Sales Support Specialist • Columbia, Missouri, US

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