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Assistant Branch Manager (Sacramento)
Assistant Branch Manager (Sacramento)Precision Door Service • Sacramento, CA, US
Assistant Branch Manager (Sacramento)

Assistant Branch Manager (Sacramento)

Precision Door Service • Sacramento, CA, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Description : Why join us?

Our Vision – To provide outstanding garage door repair service, complete customer satisfaction and a program that rewards excellence from our franchisees, technicians, and staff.

Our Mission – To establish Precision Door Service as the public standard and national household name in garage door repair service.

Our Values – Culture, Reliable People, Career Oriented, Industry Standard Training and Safety, Competitive Salaries & Benefits, Garage Door Leaders

The Assistant Branch Manager is responsible for assisting the Branch Manager in the overall management / condition of the residential division at all locations for the installations, sales, technical support, safety, and operations activities.

Responsibilities

  • Plans and directs installations, sales, and operations to meet operational and financial goals
  • Develop operating budgets and capital expenditure recommendations in order to meet operational and financial goals for their regional location
  • Ensure achievement of staying within the budget allotted in their respective market
  • Recommends and creates operating policies and procedures as required in order to provide consistent guidance to teams
  • Establish team-oriented customer service philosophy and supportive working environment for all employees
  • Conduct management team meetings in order to keep field managers informed of news, forecasts and strategies relating to the operations within their location
  • Encourages discussion, proposals for optimizing operations and addresses issues that impact the productivity of their location
  • Has direct responsibility for budget preparation, operating costs, profitability of operations, inventory, and purchasing management
  • Manages and trains the sales cycle for technicians
  • Supervises assigned employees including staff selection and training
  • Process weekly payroll commissions and approve employee hours
  • Conducts performance reviews, rewards, and disciplines employees, addresses complaints and resolves issues
  • Understands and observes all safety procedures and ensures all employees practice those safety procedures
  • Schedules periodic safety meetings and solicits recommended changes to improve safety procedures if needed
  • Responsible for continued sales growth in all residential locations and all residential garage door products
  • Leads and runs Sandler meetings on a weekly basis
  • Organizes weekly safety and operational meetings
  • Maintains a high level of customer satisfaction and integrity across all locations
  • Additional Assignments : Assist as needed by the BM.

Requirements :

Experience & Education

  • Minimum 2 years of experience in business operations with a proven track record of driving results.
  • Operational leadership experience required; sales leadership experience is a plus.
  • Bachelor’s degree in Business, Sales, or Marketing preferred (not mandatory).
  • Core Experience

  • Proven ability to oversee branch operations, including :
  • Sales performance
  • Transportation & logistics
  • Maintenance and fleet management
  • P&L accountability
  • Employee management (payroll, scheduling, performance evaluations)
  • Experience collaborating with leadership to develop business plans, including :
  • Revenue forecasting
  • Expense management
  • Fleet ROI and utilization
  • Branch growth strategies
  • Demonstrated skill in prioritizing workloads and managing shop personnel to ensure operational efficiency
  • Skills & Competencies

  • Time management : Ability to prioritize tasks, meet deadlines, and streamline processes for maximum productivity.
  • Decision-making : Skilled in evaluating options and selecting the best course of action to achieve company goals.
  • Problem-solving : Analyze performance data and recommend strategies to improve productivity and profitability.
  • Negotiation & mediation : Resolve conflicts effectively and maintain positive outcomes.
  • Leadership : Demonstrated ability to lead teams, facilitate collaboration, and drive change.
  • Interpersonal skills : Build strong relationships and foster a positive team environment.
  • Communication : Excellent verbal and written communication skills; personable and professional demeanor.
  • Personal Attributes

  • Self-motivated, proactive, and organized with a strong sense of urgency.
  • Positive, team-oriented attitude with a willingness to challenge the status quo.
  • Extroverted and approachable personality that inspires confidence and trust.
  • Other Requirements

  • Must possess a valid driver’s license.
  • Physical Requirements

  • Ability to lift up to 100 lbs. and carry items up to 50 ft; walk on uneven surfaces and use hand tools with manual dexterity.
  • Frequent use of ladders, mechanical hand tools, and common power tools.
  • Clear verbal communication to convey detailed instructions accurately and quickly.
  • Normal hearing ability to understand spoken information and distinguish sounds.
  • Work occurs in both indoor and outdoor environments.
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