The Airport Operations Crew provides award winning customer service to Customers in the airport. The Crewmember checks-in and verifies Customers' personal identification; tags, lifts, and handles Customer luggage; books, sells, and verifies flight reservations; meets and assists with flight arrivals and departures; helps prepare aircraft cabin for departure; coordinates Customer boarding and deplaning; assists Customers with special needs; and complies with any ad-hoc requests as needed. Individuals must excel at serving Customers and be comfortable speaking on a public address system, using computers and airport equipment.
Qualifications
Minimum Experience and Qualifications
High School Diploma or General Education Development (GED) Diploma
At least eighteen (18) years old
One (1) year customer service, volunteer experience or sales experience
Strong interpersonal and listening skills
Complete fluency in written and spoken English
Airport Operations • 14270 Buffalo, NY, US
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