Employer Installation and Premium Billing Representative

Our office is located at 2716 N Tenaya Way, Las Vegas, NV 89128._

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. Employer Installation and Premium Billing Representatives perform the installation and structure build of assigned accounts, including, installation of membership enrollment. Responsibilities also include preparation of discrepancy reports, review and reconciliation of monthly premium invoice statements, ongoing account maintenance and providing customer service to internal / external clients.

This position is full-time, Monday - Friday. It may be necessary, given the business need, to work occasional overtime or weekends.

We offer up to 8-12 weeks of paid training. The hours of training are Monday - Friday, 8 am -5pm PST. Training will be conducted on - site.

• New Client Installation and maintenance : determination of structure, data entry into applicable eligibility system.
• Review rates from the Underwriting, Sales and Implementation departments to ensure accuracy when entering data into required systems.
• Research and resolution of discrepancies with premium billing invoices, membership enrollment and / or structure set-up.
• Review and monitor account balances, identify discrepancies by focusing on decreasing aging of the outstanding dollars, increasing cash.
• Work with internal Sales Partners and external clients / brokers for timely collections of monthly premiums.
• Regularly communicate and educate clients on available payment options, billing information, payment addresses, invoice due dates and address any other questions that arise.
• Build and maintain productive customer relations applying our culture values (Integrity, compassion, relationships, innovation, and performance).
• Collaboration with internal and external partners for implementation and enrollment.
• You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
• High School Diploma / GED OR equivalent work experience
• Must be 18 years of age OR older
• 1+ years of experience in accurate and efficient data entry, ensuring high-quality record management and attention to detail
• 2+ years of experience in vendor billing, invoicing, or accounts payable.
• Experienced in building strong vendor partnerships while ensuring accurate billing and timely reconciliation
• Experience with utilizing Microsoft Word (creating, editing, and saving documents)
• Experience with utilizing Microsoft Excel (creating, editing, and saving spreadsheets)
• Experience with utilizing Microsoft Outlook (creating rules and using calendar)
• Reside within commutable distance to the office at 2716 N Tenaya Way, Las Vegas, NV, 89128
• Ability to work any of our full time, shift schedules during our normal business hours of 8 : 00 am - 5 : 00 pm PST from Monday - Friday. It may be necessary, given the business need, to work occasional overtime or weekends.
• Experience in Accounting OR Bookkeeping
• Experience in a health insurance operations environment
• Experience with Facets platform and 834 membership files
• Bilingual fluency in Spanish and English

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $17.74 - $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._

_UnitedHealth Group is a drug - free workplace.