Client Support Representative - SF (Hybrid)

Client Support Representative

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Client Support Representative (Hybrid 6 days a month) Location : San Francisco CA

As a Product Representative for the Client Services (CS) Group, you will provide great service to Advent Software's clients by resolving technical and product functionality inquiries via phone, web, and e-mail to ensure the successful use of our solutions and a high level of customer satisfaction. This position is open and hybrid to our San Francisco office - (Requires office presence up to 6x times a month)

Get To Know The Team

As a Product Representative for the Client Services (CS) Group, you will provide great service to Advent Software's clients by resolving technical and product functionality inquiries via phone, web, and e-mail to ensure the successful use of our solutions and a high level of customer satisfaction. This position is open and hybrid to our San Francisco office - (Requires office presence up to 6x times a month)

Why You Will Love It Here!

• Excellent training based on 30+ years of industry experience.
• A flexible work culture. You have the option to work from home several days a week.
• Well-defined career paths.
• Access to technology, such as SQL, UNIX, LINUX.
• A teamwork-based culture that spans globally. We provide leading collaboration tools like Microsoft Teams and Zoom.
• Issues (low-volume, high-complexity) and assignments that will challenge you daily.
• An environment where you will work directly with clients, team members, implementation consultants, and resources across our global office locations to achieve desired results.

What You Will Get To Do

CS Reps go through a training program for up to 8 weeks with a variety of checkpoints built in. Passing exams and final certification as well as proving your ability to perform the job throughout this process is required to stay employed at SS&C Advent. Will you accept this challenge?

What You Will Bring (Not Required)

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at https : / / www.ssctech.com / careers / join-ssc

SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.