Client Accounts Administrator - CT / ET Hours

Client Accounts Administrator

DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let's see what we can achieve. Together.

The Client Accounts Administrator, working in collaboration with and in support of the firm's strategic initiatives, is expected to successfully manage the firm's top-tier billing portfolios based on defined support models to include high volumes and fees for institutional, high-profile clients and attorneys. Serves as proxy for regional supervisors as needed and is considered a subject-matter expert in the field of billing. Represents the department by participating in client meetings and across groups and sets and drives agendas impacting billing practices and processes. Works with a team of support specialists within both Legal Support Services and Accounting teams to provide effective, streamlined billing and client accounting services to attorneys of the firm. Responsible for handling the most complex domestic and global billing clients. Edits, proofreads, finalizes, and submits invoices to clients on a monthly billing cycle. Research client billing data and provides detailed analysis to attorneys and support staff. As part of the team, it provides and ensures a cohesive, full-cycle billing support solution to billing attorneys with complex domestic and international billing books. Provides training and mentoring to other staff members on all billing procedures.

Location : This position can sit in our Atlanta, Austin, Baltimore, Boston, Tampa, Chicago, Dallas, Houston, Miami, Minneapolis, New York, Philadelphia, Raleigh, Short Hills, Washington DC, or Wilmington office and offers a hybrid work schedule.

Responsibilities

• US Clients

Expected to manage complex billing in terms of volumes, global clients, and electronic billing assignments.

Coordinates and leads global client unified billing. This includes managing global client account assignments and performing all full-cycle billing functions associated with both the firm's and the client's billing requirements.