Collections Specialist

Collections Specialist

Job Category : Customer and Collections Services

Requisition Number : COLLE001473

Location : PCI - St. Cloud Office, 628 Roosevelt Rd, St Cloud, MN 56301, USA

Pay or shift range : $22 to $26 USD. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Collections Specialist. Must be in Central MN and have reasonable commute to St. Cloud, MN due to in-office requirements.

Schedule : Full-Time, Monday-Friday 9 : 00am-6 : 00pm CST and every other Saturday, 8 : 00am-5 : 00pm CST.

Compensation : Starting Pay $22 - $26 per hour. (The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.)

Who Will Shine In This Role

Are you looking for an opportunity to make a meaningful impact and build your career in a supportive, people-first environment? PCI is seeking a Collections Specialist who is empathetic, solution-oriented, and driven to help customers resolve payment concerns in a respectful and professional manner. This is an exciting opportunity to work in a values-based organization where you'll build positive customer relationships, use your negotiation skills, and contribute to PCI's success - all while growing a career and making a difference.

What You'll Do

• Engages with customers to discuss overdue accounts and explore repayment options.
• Negotiates and establishes payment arrangements that support customer needs and company policies.
• Maintains detailed and accurate records of all interactions and agreements.
• Communicates via phone, email, and written correspondence to support timely collections.
• Collaborates with the team to monitor account status and escalate when necessary.

What We're Looking For

Must-Have Qualifications :

Nice to have, but not required! (We'll train you!) :

Location & Work Setting

Competitive Compensation & Benefits

The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Additional Perks that Go the Extra Mile :

How To Apply

It only takes a couple minutes! Submit your resume on our website at preferredcredit.com / careers.

Equal Employment Opportunity

PCI is an equal employment opportunity employer committed to diversity, equity, & inclusion. We make hiring decisions based on qualifications, merit, and business needs. If you need assistance or an accommodation due to disability, please contact PCI HR at HR@preferredcredit.com.