Route Specialist

Imagefirst Route Service Position

Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients' linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry 97% ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!

This is a route-based service-oriented position supporting our Customer Advocates in establishing, maintaining and building strong customer relationships through responsive and creative sales and service strategies.

Responsibilities include :

• Support and promote our values and the ImageFIRST way to build the company by positively impacting the lives of our associates, customers and community.
• Communication : Excellent oral, written, phone and face to face.
• Load and unload truck, truck organization.
• Manage customer inventory.
• Product knowledge : pricing, codes, colors, sizing, changes / quantities, availability, product application.
• Paperwork : work order preparation and follow-up, invoice accuracy.
• Provide route relief to cover Customer Advocate vacations and call offs (flexibility).
• Provide additional route support as needed (Reroutes, additional volume etc).
• Make special deliveries to customers.
• Lead generation.

Minimum qualifications :

Preferred qualifications :

Benefits :

Required competencies :

EOE / Drug-Free Workplace. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law.