Remote Case Manager

Job Description

Job Description

Location : Fully Remote (U.S.)

About the Role :

We’re seeking a compassionate, detail-oriented, and highly organized Personal Injury Case Manager to join our growing legal team. In this role, you will serve as the primary point of contact for clients who have suffered injuries, guiding them through the legal process with empathy and professionalism. You’ll manage cases from intake to resolution, ensuring clear communication, timely progress, and exceptional client support. Must be fluent in Spanish.

What You’ll Do :

Manage a high volume of personal injury cases , ensuring all deadlines, medical appointments, and legal milestones are met

Serve as the main point of contact for clients, providing updates, answering questions, and offering emotional support throughout their recovery and case process

Coordinate with attorneys, medical providers, insurance adjusters, and other professionals to keep cases moving efficiently

Collect, organize, and maintain all case documentation, including medical records, bills, and accident reports

Monitor case progress, identify potential delays or issues, and work proactively to resolve them

Advocate for clients with empathy, professionalism, and a client-first mindset

What We’re Looking For :

Prior experience as a case manager, legal assistant, or in client services , preferably in personal injury law

Strong organizational skills and meticulous attention to detail

Excellent communication, problem-solving, and multitasking abilities

Comfort working independently in a remote environment

Ability to provide compassionate support to clients during difficult times

What We Offer :

Competitive salary range of $50,000–$60,000, based on experience

Fully remote position with flexible scheduling

Supportive, collaborative, and client-focused team environment

Opportunities for professional growth and advancement

If you’re someone who wants to make a meaningful impact in people’s lives, thrives on organization, and enjoys guiding clients through the personal injury process — we want to hear from you!