Strategic Operations Program Manager, Renewals Sales Excellence

Title : Strategic Operations Program Manager, Renewals Sales Excellence

Location :

San Jose, CA, US, 95128 Boulder, CO, US, 80301 Morrisville, NC, US Wichita, KS, US, 67208

Requisition ID : 133450

Role Overview

The Strategic Operations Program Manager, reporting to the Sr. Director of Renewal Sales Excellence, serves as a high-leverage operator and renewal insights leader for the Renewals and LCM organization at NetApp. This role drives clarity, discipline, and cross-functional execution across the global renewal revenue engine while also shaping how the organization thinks about renewal sales excellence.

Blending a Chief-of-Staff-style program leadership remit with the analytical rigor of Sales Excellence, this role builds operating mechanisms, orchestrates complex initiatives, improves processes and systems, and enriches leadership decision-making through actionable insights. You create structure where there is ambiguity and momentum where there are blockers.

Beyond execution, this role acts as a Renewal Insights and Thought Leadership engine—challenging conventional approaches, introducing fresh perspectives, and helping define what best-in-class renewal execution looks like today and in the future. You don’t just operationalize strategy; you help shape it by connecting data, customer experience, market trends, and systems innovation into a clear point of view that influences leadership decisions and investment priorities.

What You'll Deliver

1. Orchestrate Cross-Functional Execution

• Drive priority initiatives across the Sales ecosystem, CSO, RevOps, Finance, IT, Product, and Customer Success—ensuring alignment, progress, and accountability.
• Translate strategic objectives into execution plans, milestones, and cross-team operating rhythms.
• Proactively identify risks, dependencies, and constraints before they become bottlenecks.

2. Build Scalable Operating Mechanisms

3. Lead Renewal Insights & Thought Leadership

4. Create Clarity Out of Ambiguity

5. Drive Forecasting Accuracy & Performance Insight

What You’ll Deliver - Part 2

6. Advance Automation, Systems & Customer Experience

7. Enable Leadership with Strategic Insight & Accountability

Who You Are

The Impact you Enable

Education and Experience

Compensation :

The target salary range for this position is 157,250 - 233,200 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and / or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.

Nearest Major Market : San Jose

Nearest Secondary Market : Palo Alto

Job Segment : Operations Manager, Program Manager, Sales Operations, Outside Sales, Sales Management, Management, Operations, Sales