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Retail Assistant Manager
Retail Assistant ManagerMN Cannabis Staffing • Minneapolis, MN, US
Retail Assistant Manager

Retail Assistant Manager

MN Cannabis Staffing • Minneapolis, MN, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Join our fast-paced, high-growth, mission-driven cannabis retail company as the Assistant General Manager. This is a hands-on, high-impact, leadership role based in Minneapolis, MN.

The Assistant General Manager will work at our locations in Minneapolis. Join the most exciting and fastest growing industry in Minnesota! If you enjoy working with and talking about cannabis, this is the right job for you! Enjoy a fun and collaborative environment with the largest discount on cannabis in the industry! Join our team today and start looking forward to coming to work doing something you love!

Key Responsibilities :

Daily Operations & Leadership

  • Oversee daily retail operations including opening / closing duties
  • Coordinate shift coverage and staff scheduling to ensure proper coverage
  • Provide on-the-spot coaching, support team development, and maintain performance standards
  • Enforce store policies and procedures to uphold compliance and consistency
  • Communicate effectively with store leadership and corporate teams

Customer Service & Experience

  • Maintain a clean, welcoming, and service-driven environment
  • Support customers at every touchpoint—resolving issues promptly and professionally
  • Champion loyalty programs, promotions, and upselling strategies
  • Train staff on service best practices and ensure a strong customer-first culture

    • Cash & Inventory Management

  • Oversee cash drawer accuracy, petty cash, and EOD reconciliation
  • Support bank pickups, deposits, and vault security processes
  • Manage product receipts, restocking, audits, and vendor returns
  • Conduct inventory adjustments and ensure loss prevention protocols are followed

    • Visual Merchandising & Technology

  • Ensure all displays, menus, and marketing signage reflect current offerings and promotions
  • Maintain kiosk menus, in-store digital screens, and physical signage
  • Troubleshoot POS, kiosk, or display issues and report technical concerns

    • Staff Development & Training

  • Mentor new hires and support onboarding processes
  • Assist in delivering ongoing training for policies, compliance, sales techniques, and safety
  • Monitor attendance, performance, and timesheets
  • Support progressive discipline and provide feedback for promotions

    • Reporting & Compliance

  • Complete EOD and cash reports, labor tracking, and customer complaint logs
  • Report employee conflicts, policy violations, and safety concerns to leadership
  • Stay up to date with compliance training, SOP updates, and store policies

    • Qualifications :

  • 1-3 years of retail or supervisory experience
  • High School Diploma or GED equivalent
  • Previous retail, sales and / or customer service experience
  • We do not require previous professional experience in the cannabis industry but would prefer the applicant be a consumer of the product
  • Flexible availability including weekends, evenings and holidays
  • This position requires the ability to perform essential job functions such as standing, walking, bending, climbing, and lifting up to 50 pounds regularly (up to 200 pounds with assistance), with or without reasonable accommodation
  • Must commit to coming to work sober.
  • Successfully pass a pre-employment criminal background check
  • Minimum 21 years of age

    • Benefits and Compensation :

  • Pay starts at $21.51 / hr
  • Bonus incentives program
  • Employee discount includes 50% off smokable cannabis products
  • Perfect Attendance Incentive Program
  • Health, Dental and Vision insurance
  • Free Employee Assistance Program (EAP)
  • Employee Discount Program offering exclusive discounts from top national retailers
  • Paid Sick Leave (PSL) and Personal Time Off (PTO)
  • Holiday Pay for anyone working New Years Day, 4 / 20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day
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