Administrative Operations Manager

Job Description

Job Description

Mosaic Pediatric Therapy is a leading provider of life-changing therapy for children with autism and learning disabilities across North Carolina and Virginia.

We are confident our unwavering focus on integrating our core values into every aspect of our decision-making will continue to drive our rapid growth. We are on a mission to enrich the lives of children with autism and inspire the clinical leaders of tomorrow.

Mosaic Pediatric Therapy has an opening for an  Administrative Operations Manager  to support one of our Piedmont Triad Clinics. The individual in this position is the operations leader at the clinic. The AOM is responsible for managing key aspects of clinic operations toward performance targets, including scheduled hours fulfillment, clinical staff utilization and overall billable hours. Day-to-day responsibilities include staff scheduling, facility management, family / patient communication, and new patient onboarding, among others. Additionally, the AOM is charged with administrative orientation for new hires and enforcement of administrative, operations and human resources policies.

Why Join Mosaic?

• Our People Love It Here! Mosaic ranks in the top 5% of all healthcare companies in employee satisfaction (source : Peakon benchmarking)
• Collaborative Work Environment :  Our entire team, from top to bottom, is dedicated to the overall growth of the organization and promotes a collaborative and supportive environment.
• Work / Life Balance :  Our hours of operation are 8am-6pm…NO NIGHTS NO WEEKENDS!
• Comprehensive Benefits :  Mosaic provides a robust benefits package including medical, dental and vision plans; short-term disability; company 401k with match, competitive compensation plans, paid holidays and plus 15 days of Paid Time Off accrued annually, beginning at hire.

The AOM reports to the Clinical Director and is responsible for :

Education & Experience

Applicants must be able to satisfactorily pass a background check to complete the hiring process. Candidates should indicate a preference of work location

Mosaic is an Equal Opportunity Employer

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.