Overnight Shift Supervisor

This postion is for a overnight shift (11pm - 7am) at our Dunkin Donuts inside the MDW Airport

At SSP America, our Shift Supervisors are the first step into management. Shift Supervisors have the very important position of ensuring our standards are consistently achieved by our team of Food Travel Experts. They work to provide the best customer service to our guests and exemplify our Passion Principles!

Our Shift Supervisors are experts at a few things :

• Respecting our customers and fellow team members
• Leading a shift to ensure all operational standards are met or exceeded
• Providing support and coaching to our teams

If you've previously enjoyed supervising in a lounge or similar food service environment, you'll fit in on our team!

Here are a few things you can expect to do as a Shift Supervisor at SSP America :

• Greet guests in a courteous and friendly manner
• Run shifts according to SSP standards and operating procedures
• Train new hires on operational standards and processes
• Complete opening, on-going, and closing checklists as required
• Provide support, coaching and direction to team to deliver business goals
• Other duties as assigned

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.