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Entry Level IT Support
Entry Level IT SupportVirtualVocations • Springfield, Missouri, United States
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Entry Level IT Support

Entry Level IT Support

VirtualVocations • Springfield, Missouri, United States
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  • [job_card.full_time]
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A company is looking for an Entry Level IT Support.

Key Responsibilities

Deliver technical support to employees in field and office environments nationwide

Support over 50 applications, providing first-level support primarily via phone

Handle 15-20 support tickets per day while collaborating within a team in a Microsoft-based environment

Required Qualifications

Bachelor's degree (4-year degree required)

Highly motivated with strong initiative

Open-minded and eager to learn

Some IT support understanding, which can be from internships, retail, school, or personal experience

Some customer service experience

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Entry Level Support • Springfield, Missouri, United States

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