BUSINESS INTELLIGENCE MANAGER

Summary:

As the Business Intelligence Manager, you are a key driver of data-informed strategy across the organization. You lead the design, development, and maintenance of enterprise-wide BI solutions that empower teams to make smarter, faster decisions. Your role blends technical leadership with business insight—you not only manage the BI platform infrastructure but also create actionable solutions that directly impact net revenue and organizational performance. Your contributions will help translate complex data into meaningful insights, enabling the organization to optimize operations, identify opportunities, and stay ahead in a dynamic business landscape.

Essential Functions and Responsibilities:

• Recruit, onboard, coach, evaluate, and manage Business Intelligence staff to support high performance, technical excellence, and alignment with organizational goals

• Drive the execution of strategic data initiatives by aligning BI capabilities with business priorities, setting clear milestones, and ensuring timely delivery in collaboration with stakeholders and external consultants

• Establish and uphold performance standards for BI systems and processes, ensuring quality, accuracy, and consistency in reporting and data governance practices

• Oversee technical development and maintenance of BI tools and data warehouse systems, including:
  – Modifying and troubleshooting ETL packages using SQL Server Integration Services (SSIS)
  – Updating OLAP cube solutions with SQL Server Analysis Services (SSAS)
  – Designing and overseeing report development using SQL Server Reporting Services (SSRS)

• Lead the evaluation and implementation of new BI tools for integration into the enterprise BI toolset

• Develop and enforce audit and quality assurance processes to ensure data integrity across all BI tools from source systems

• Partner with internal departments to understand business requirements, translate them into functional/technical specifications, and ensure the delivery of actionable reporting solutions

• Maintain system documentation, support ad-hoc data requests, and ensure knowledge transfer through training and standardized procedures

• Oversee payroll and related administrative duties to ensure accuracy, timeliness, and compliance with company policies and regulatory requirements

• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position

• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards

• Perform other duties as assigned

Requirements:

Qualifications

• 5+ years of experience in Business Intelligence, Data Analytics, or Information Systems; includes progressive responsibility in BI platforms, data architecture, and leadership of technical teams

• Proven track record of effective decision-making and multi-project coordination under tight deadlines

• Strong interpersonal, written, and verbal communication skills with ability to collaborate across departments and present technical concepts clearly

• Ability to adapt leadership and technical guidance to evolving business needs

• Strong analytical mindset and a proactive approach to problem-solving and continuous improvement

• Skilled in managing competing priorities while upholding high standards of accuracy and accountability

• Proven track record of effective decision-making under pressure and in dynamic environments

• Commitment to fostering an inclusive, respectful, and high-performing workplace culture

• Proactive problem-solving mindset with a focus on accountability and continuous improvement

• Skilled in Microsoft Office Suite, including Outlook, Excel, and Word

• Advance proficiency with T-SQL, SSRS, SSAS, SSIS, MS SQL Server, MS Visual Studio

• Familiarity with systems such as Konami Synkros, LMS, InfoGenesis, MGT, Tableau, or Uncia preferred

Requirements

• At least 21 years of age

• High school diploma or equivalent required

• Master’s degree in Computer Science, Business Administration, or a related field; or equivalent combination of education and relevant experience
  Ability to effectively communicate in English, both written and verbal

• Obtain and maintain all work cards as required by the company

• Verify right to work in the United States

Work Cards

• Nevada Gaming Registration

Physical Requirements

• Occasionally push, pull, lift and/or carry up to 25lbs. at floor, knee, waist, and chest levels

• Occasionally squat, kneel, reach, bend, twist

• Regularly sit and work at a desk or computer

• Occasionally standing and walking

• Ability to communicate using in-person speech, radios, and telephone

• Ability to hear, understand, and distinguish speech and/or other sound in person

• Ability to distinguish between shades of color

• Ability to use tools or equipment requiring a high degree of dexterity

Work Environment Potential Conditions

• Indoor

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.