Data Business Intelligence Manager

About Piedmont Health Services

Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, 2 PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across multiple counties, including Alamance, Caswell, Chatham, Orange, and Lee.

What's an FQHC?

Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas.

Job Title - Data Business Intelligence Manager

Department - IT Exempt

Reports to - Chief Information Officer

Benefits -

• Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
• 403(b) Plan
• Paid Holidays
• CME (Continuing Medical Education)

About Position: The Data & Business Intelligence (BI) Manager leads the organization’s data team, overseeing reporting, analytics, database management, and informatics initiatives. This role ensures organizational data is accurate, secure, and transformed into actionable insights that drive clinical, operational, and strategic decisions. The Data & Business Intelligence Manager plays a key role in project management, governance committees, and quality committees, ensuring data initiatives are aligned with organizational priorities. In addition, this position drives innovation through dashboarding, predictive analytics, artificial intelligence (AI), and advanced data solutions. It requires a forward-looking mindset with the ability to leverage emerging technologies such as Power BI, Tableau, or similar tools, and to lead the development of data warehouse and Structured Query Language (SQL) solutions.

• Work Location: Corporate Admin Office
• Schedule: Monday - Friday 8:00am - 5:00pm (occasional Saturdays)
• Travel: As Needed

Duties/ Responsibilities -

• Manage and mentor the data team.
• Set priorities, allocate resources, and track progress to ensure timely
• delivery of initiatives.
• Build a collaborative, service-focused culture that values accuracy,
• consistency, and innovation.
• Lead data governance processes to ensure data quality, consistency, and
• compliance with healthcare regulations.
• Actively participate in IT governance, data governance, and quality
• committees, representing the data and BI function.
• Ensure timely and accurate completion of required reporting such as
• Uniform Data System (UDS), Merit-based Incentive Payment System
• (MIPS), and Patient-Centered Medical Home (PCMH).
• Direct the design, rollout, and continuous improvement of key
• performance indicator (KPI) dashboards and reports using Power BI,
• Tableau, or similar tools to ensure they meet the needs of leadership,
• managers, and frontline staff.
• Standardize data models, reporting definitions, and methodologies across
• departments.
• Partner with clinical and operational leaders to align metrics with
• organizational goals.
• Other task as needed.

Qualifications -

Education: Bachelor’s degree in data analytics, informatics, information systems, or a related field. Master’s degree.

Required: 5+ years of experience in BI, analytics, and/or database management, with at least 2 years in a leadership role. Experience in project management, participation in governance and quality committees.

Preferred: Experience in a CHC, FQHC, or value-based care environment.

Current/valid License: Epic Ambulatory certification required within 9 months of hire if not already obtained preferred.

Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment

Pay Range - $85,169 - $114,460 (commensurate with years of experience)

EEO Statement

Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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