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Client Intake Specialist
Client Intake SpecialistMcNary Law • Bradenton, FL, US
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Client Intake Specialist

Client Intake Specialist

McNary Law • Bradenton, FL, US
[job_card.variable_days_ago]
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  • [job_card.full_time]
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Job Description

Job Description

McNary Law is a growing boutique law firm serving Manatee and Sarasota Counties, focused on Family Law and Estate Planning. We're looking for an experienced Client Intake Specialist to serve as the first point of contact for prospective clients and make sure our intake and onboarding processes run smoothly.

This role is ideal for someone who takes ownership, communicates clearly, handles sensitive situations with professionalism, and cares about accuracy and follow-through.

Key Responsibilities

  • Answer and triage incoming calls, leads, and inquiries with professionalism and discretion
  • Gather intake information, identify urgency, and route matters appropriately
  • Schedule and confirm consultations, send follow-up communications
  • Manage intake workflows, including conflict checks, documentation, and onboarding steps
  • Maintain accurate data in our legal practice management system
  • Support attorneys and paralegals with administrative and operational tasks

What Success Looks Like

  • Calls are handled consistently and promptly during business hours
  • Consultations are scheduled accurately with complete intake notes
  • Client data is organized, current, and reliable
  • New client onboarding is smooth, consistent, and well-documented
  • Qualifications

  • Prior law firm experience preferred (family law experience a plus)
  • Prior intake and consultation scheduling experience strongly preferred
  • Prior experience with practice management software strongly preferred
  • Strong written and verbal communication skills
  • Highly organized with strong attention to detail and data accuracy
  • Professional handling of confidential and emotionally sensitive information
  • Compensation and Schedule

  • Salary : $45,000 to $55,000 annually, based on experience
  • Schedule : Monday to Friday, 8 : 30 AM to 5 : 00 PM
  • Benefits : Health insurance and paid time off
  • Location : Downtown Bradenton; limited hybrid flexibility may be considered for highly qualified candidates after training
  • How to Apply

    Please send your resume and a short note describing your intake experience and any experience with practice management software.

    Company Description

    McNary Law is a Bradenton-based law firm serving clients throughout Bradenton and Sarasota, with a focus on family law and criminal defense. We are guided by core values of honesty, integrity, accountability, and compassionate problem-solving. Our team is dedicated to helping clients navigate some of the most challenging times in their lives with empathy and professionalism. We believe in continuous self-improvement and active community engagement, providing a supportive and collaborative environment for both clients and team members. Joining McNary Law means becoming part of a purpose-driven firm committed to making a lasting, positive impact.

    Company Description

    McNary Law is a Bradenton-based law firm serving clients throughout Bradenton and Sarasota, with a focus on family law and criminal defense. We are guided by core values of honesty, integrity, accountability, and compassionate problem-solving. Our team is dedicated to helping clients navigate some of the most challenging times in their lives with empathy and professionalism. We believe in continuous self-improvement and active community engagement, providing a supportive and collaborative environment for both clients and team members. Joining McNary Law means becoming part of a purpose-driven firm committed to making a lasting, positive impact.

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    Client Intake Specialist • Bradenton, FL, US

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