AV TechnicianThe Rockridge Group • South San Francisco, CA, US

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AV Technician

The Rockridge Group • South San Francisco, CA, US

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[job_card.full_time]

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Job Description

TITLE: AUDIO VISUAL TECHNICIAN

LOCATION: 1 DNA Way, South San Francisco CA, 94080

General Summary:

Responds to AV job request tickets for setting up, adjusting and operating audio-visual equipment in conference rooms, large venues or offsites. Included duties are but not limited to: Audio/Video support, Data, Projection, Webcasting, Phone Line Support, Urgent Requests all in a fast-paced corporate environment.

This job assignment will be at our customer facility in South San Francisco, CA.

Essential duties:

Basic understanding and setup of audiovisual equipment including, but not limited to: PA Systems, Audio Mixers, Video switchers, HD cameras (Cam Operator) and projectors.
Have an understanding of signal flow and processing.
Experience in Webcasting a plus, this includes video production including camera operation all while on-site in conference rooms or large venue live event support. Editing Experience in Adobe Premier platform also a plus, post editing
Experience in virtual platform collaboration tools like Google Meets, Google Live Stream, Zoom, Zoom Webinar or Poll Everywhere. Basic Knowledge of Google Slides, Google Documents, Microsoft Excel
Excellent client relationship management is a requirement for this position (i.e., exhibiting the ability to create an atmosphere of tension relief during high stress encounters). Engaging with customers, including consultation and follow up
Proactively Research and submit recommendations to your manager for improving CSI's AV operation and service offering.
Available to work a flexible schedule including occasional nights and weekends
Working knowledge in both Mac and PC platforms.
Update the status of all work performed on any AV request using the CSI custom built request tracking system and customer database (OPUS)
Have the Ability to multi-task and lift up to 50lbs without assistance and 100lbs with assistance

Requirements:

1 to 2 years AV experience in the Corporate or Hotel environment a plus
Able to communicate clearly to both technical and nontechnical customers, and event producers by confirming details, eliminating assumptions, giving status updates, answer information requests, and job scheduling if necessary.
Be proactive regarding job efficiency to include suggestions for the Audio-Visual Department.
Ability to cross train across multiple service support offerings
A high school diploma (or equivalent) is a minimum requirement for this position

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AV Technician • South San Francisco, CA, US

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