Lead IT Analyst / Programmer

Position Summary

This is an internal job posting, available only to current employees of Winston-Salem State University.

Lead IT Analyst / Programmer

The Lead IT Analyst / Programmer will report to the IT Manager of the Application Administration Services unit. The Application Administration Services unit maintains the portfolio of software tools and applications that support business operations and teaching and learning environments.

Responsibilities of the Lead IT Analyst / Programmer include :

• Assisting in defining business strategies and identifying strategic opportunities for long-term success
• Developing and enforcing internal policies and procedures
• Leading and managing projects from the initial request and specification creation to resolution and end-user training.
• Create project timelines and documentation and engage in data modeling
• Serve as an administrator for CRM , analytical, and academic support applications including TeamDynamix, WebFOCUS, Power BI, and Xtender.
• Develop IT solutions for business needs and create applications for business and functional programs
• Maintain high-level expertise in application development and system integration.
• Provide analytical support, including business process review and software performance testing.
• Evaluate software, recommend improvements, and ensure data integrity.
• Support ongoing application modifications to meet department and university goals.

As part of an agile, high-performance team with expanding responsibilities, the Lead IT Analyst / Programmer will work in a very collaborative and dynamic environment to design, develop, and administer applications. This position will also collaborate with other campus personnel and vendors to identify areas of service improvements and potential future enhancements based on strategic planning initiatives, and technician and customer requests and feedback.

The ideal candidate will demonstrate excellent interpersonal and communication skills, and demonstrate the ability to work with minimal supervision. The ideal candidate is proactive and passionate about meeting or exceeding customer expectations.

Position Information

Position Number

Working Position Title

Lead IT Analyst / Programmer

Building and Room No.

Elva Jones Computer Science Bldg, Suite .

Appointment Type

Permanent Full-Time

If Time Limited.

No

Appointment Length.

Permanent Full-Time

Requirements and Preferences

Position required to work during periods of adverse weather or other emergencies

Not Mandatory

Normal Work Schedule

M-F 8am-5pm, occasional weekend work required.

Department Required Skills

Bachelor’s degree in computer science or equivalent education and experience AND

Preferred Years Experience, Skills, Training, Education

Required License or Certification

Valid US Driver's License

No

Commercial Driver's License Required

No

Physical Required

No

List any other medical / drug tests required