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Senior Technical Documentation Specialist
Senior Technical Documentation SpecialistConfluent • Jackson, MS, United States
Senior Technical Documentation Specialist

Senior Technical Documentation Specialist

Confluent • Jackson, MS, United States
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  • [job_card.full_time]
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Location : Remote, California

Employment Type : Full-Time

Department : Product

Compensation :

$155.7K - $183K - Offers Equity

At Confluent, we prioritize competitive pay and benefits according to industry standards. Our compensation is based on various factors like work history, education, professional experience, and location. Actual pay may vary based on skills and experience. In addition, we offer an extensive range of employee benefits. To learn more about our benefits click here.

Overview

Here at Confluent, we aren't just developing innovative technology, we're transforming how data moves and what it enables. Our platform empowers companies to react swiftly and build smarter by streaming data in near real-time.

If you're someone who questions the status quo, values honest feedback, and thrives in a team environment, you'll fit right in. We believe in collaboration over ego, where every team member plays a vital role in our mission.

About the Role :

We’re searching for an experienced Technical Writer to document Confluent, an advanced version of the Apache Kafka distributed streaming platform. If you possess a passion for technology and communication, you'll thrive in our culture that values clear and effective documentation, allowing developers to build a powerful streaming platform central to their operations.

What You Will Do :

Collaborate with Engineering, Product, Support, and other teams to craft outstanding documentation that drives customer success.

Create documentation featuring unified examples, consistent styling, and exceptional quality.

Develop documentation in an SEO-friendly, LLM-optimized format that is searchable, browsable, and automated.

What You Will Bring :

5+ years of experience creating technical documentation for an external developer audience.

Exceptional writing, editing, and verbal communication skills.

A strong portfolio showcasing high-quality technical documentation.

Proficiency with modern documentation tools, including Git and GitHub.

Experience with reStructuredText, Markdown, or similar markup languages.

Ability to read and understand code in languages such as Java or Python.

Experience with cloud products and documenting distributed systems technologies.

Demonstrated project management and cross-team collaboration capabilities.

Experience using generative AI tools like Cursor or GitHub Copilot for content creation and clarity enhancement.

Bachelor's Degree in English, Technical Writing, Computer Science, Learning Technology, or a related field.

Ready to build what's next? Let's get started!

Come As You Are

At Confluent, belonging is foundational. We cherish diverse perspectives and foster an inclusive environment where everyone can grow, lead, and innovate.

We proudly stand as an equal opportunity employer. Employment decisions are made based on job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.

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Senior Technical Documentation Specialist • Jackson, MS, United States

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