Talent.com
Manager QA and Reporting
Manager QA and ReportingCambia Health Solutions • Salt Lake City, UT, US
Manager QA and Reporting

Manager QA and Reporting

Cambia Health Solutions • Salt Lake City, UT, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Manager Qa & Reporting (Healthcare)

Hybrid (In Office 3 Days / Week) within Oregon, Washington, Idaho or Utah

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.

Who We Are Looking For :

Every day, Cambia's Operations and Compliance Team is living our mission to make health care easier and lives better. The Manager of Quality Assurance And Reporting directs, develops and leads the staff accountable for providing Health Plan Operation Quality Assurance Auditing and Reporting. Accountable for the timely and accurate external corporate reporting for the Blue Cross Blue Shield Association (BCBSA) Local Operations Scorecard (LOS) and Licensee Desk Level Audit (LDLA), as well as Performance Guarantee performance measures. Responsible for the interpretation of LOS, LDLA, and PG policies and regulations and for the implementation of the necessary statistically valid audit procedures to assess these performance measures. May also be responsible for internal high dollar prepay, staff performance auditing activities, external audit support, or compliance audits. Responsible for writing audit programs, evaluating audit results, and reporting to internal Senior Management any quality issues and areas where quality improvement is needed. Primary business contacts include BlueCross BlueShield Association, affiliate Plan LOS or LDLA peers, Member and Provider Experience, Claims, Group and Member Administration, DTS, and Provider Services Division management all in service of making our members' health journeys easier.

If you're a motivated and experienced QA & Reporting Leader looking to make a difference in the healthcare industry, apply for this exciting opportunity today! What You Bring to Cambia :

Preferred Key Experience :

  • Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired

Qualifications and Certifications :

  • Bachelor's degree in Business, Accounting, Health Care, Management or related field
  • Five years of experience in claims, membership, or customer service activities is desired
  • Minimum three years experience in a leadership or supervisory position
  • Equivalent combination of education and experience
  • Skills and Attributes (Not limited to) :

  • Ability to communicate effectively, verbally and in writing with all levels of Cambia personnel.
  • Ability to lead and participate in a team environment to achieve department goals and objectives consistent with corporate vision and strategies.
  • Ability to interpret regulations and external reporting requirements, plan for and successfully implement changes in LOS, LDLA, performance guarantee, and staff performance audit requirements, including appropriate sampling methodology, audit oversight, and concise and accurate reporting.
  • Knowledge of audit techniques and statistical sampling methods and procedures including sample sizes, variances, confidence levels, random and stratified sampling, and precision levels.
  • Knowledge of generally accepted auditing procedures and practices, obtained through an auditing course or prior work experience.
  • Knowledge of quality tools and quality improvement methodologies.
  • Demonstrated effective and diplomatic interpersonal skills with all levels of staff and management.
  • Demonstrated analytical ability in identifying problems, developing solutions and implementing effective courses of action.
  • Ability to think clearly under pressure and project a professional image at all times.
  • Strong proficiency with personal computer applications including Microsoft Excel, Word, and PowerPoint.
  • What You Will Do at Cambia (Not limited to) :

  • Responsible for developing and implementing quality audits throughout Health Plan Operations to ensure that quality service levels are met or exceeded.
  • Prepares and maintains reference manuals and audit programs / procedure guidelines for all Quality Assurance audits and reports.
  • Maintains knowledge of the BlueCross and Blue Shield Association LOS Program, LDLA, and Performance Guarantee Audit measures, standards and reporting procedures.
  • Analyze and report audit results using graphs / trending in order to highlight and prioritize quality improvement opportunities.
  • Identify error trends and work with business areas to reduce repeat errors.
  • Lead cross-functional quality improvement initiatives by collaborating with Claims, GMA, and Member and Provider Experience, and other divisions to implement corrective action plans.
  • Contribute to and / or manage Quality Assurance Audit & Reporting corporate initiatives.
  • Prepare requests for new or changes to existing audit sampling methods and procedures. Tests sampling program changes and directs implementation.
  • Assists with the preparation of the annual budget for the department and monitors monthly operating expenses to ensure they are within budget.
  • Facilitate regular quality review meetings with cross-functional teams to discuss findings, share best practices, and coordinate improvement initiatives.
  • Demonstrate analytical ability in identifying problems, developing solutions and implementing an effective course of action.
  • Help drive the resolution and completion of outstanding Corrective Action Forms (CAF) that involve repeat audit findings.
  • Ensure hiring, performance evaluations, training and employee development promotes improved production and efficiency along with employee satisfaction.
  • Give presentations to staff or management of various departments in such a way as to promote understanding and motivation to improve or maintain corporate performance levels.
  • Direct and evaluate the activities of subordinates to assure work is completed in an effective accurate and timely manner.
  • Responsible for hiring, performance evaluations, training and employee development.
  • Optimize audit processes by leveraging technology where possible.
  • Integrate audit findings into the training and documentation programs to drive continuous improvement.
  • The expected target hiring range for the Mgr QA and Reporting is $92k $124k depending on skills, experience, education, and training; relevant licensure / certifications; performance history; and work location. The bonus target for this position is 15%. The current full salary range for this position is $86k / $141k.

    About Cambia

    Working at Cambia means being part of a purpose-driven, award-winning culture built on trust and innovation anchored in our 100+ year history. Our caring and supportive colleagues are some of the best and brightest in the industry, innovating together toward sustainable, person-focused health care. Whether we're helping members, lending a hand to a colleague or volunteering in our communities, our compassion, empathy and team spirit always shine through.

    Why Join the Cambia Team?

    At Cambia, you can :

  • Work alongside diverse teams building cutting-edge solutions to transform health care.
  • Earn a competitive salary and enjoy generous benefits while doing work that changes lives.
  • Grow your career with a company committed to helping you succeed.
  • Give back to your community by participating in Cambia-supported outreach programs.
  • Connect with colleagues who share similar interests and backgrounds through our employee resource groups.
  • We believe a career at Cambia is more than just a paycheck and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match, bonus opportunities and more.

    In exchange for helping members live healthy lives, we offer benefits that empower you to do the same. Just a few highlights include :

  • Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
  • Annual employer contribution to a health savings account.
  • Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
  • Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
  • Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
  • Award-winning wellness programs that reward you for participation.
  • Employee Assistance Fund for those in need.
  • Commute and parking benefits.
  • Learn more about our benefits.

    We are happy to offer work from home options for most of our roles. To take advantage of this flexible option, we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.

    We are an Equal Opportunity employer dedicated to a drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law. A background check is required. If you need accommodation for any part of the application process because of a medical condition or disability, please email CambiaCareers@cambiahealth.

    [job_alerts.create_a_job]

    Qa Manager • Salt Lake City, UT, US

    [internal_linking.related_jobs]
    Zuora Systems Manager

    Zuora Systems Manager

    Avetta • Lehi, UT, United States
    [job_card.full_time]
    Avetta's SaaS platform connects the world's leading organizations with qualified suppliers, contractors, and vendors.We bring unmatched visibility to companies through cloud-based technology and hu...[show_more]
    [last_updated.last_updated_30] • [promoted]
    CAPA & Internal Audit Engineer II

    CAPA & Internal Audit Engineer II

    Merit Medical • South Jordan, UT, United States
    [job_card.full_time]
    At Merit Medical, our mission is to create innovative medical devices that improve lives.Our goal is to hire and develop people who want to build something special through hard work, team effort, a...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Fleet Card Accounting Manager

    Fleet Card Accounting Manager

    Christensen, Inc. • Salt Lake City, UT, United States
    [job_card.full_time]
    US, with a significant presence in the Pacific Northwest, and has a growing mixed portfolio of 10,000+ active customers.The company's expansion and future growth plans have created the need for an ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Electronics Production Manager

    Electronics Production Manager

    Marshall Radio Telemetry • North Salt Lake, Utah, US
    [job_card.full_time]
    Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.Electronic Device Manufacturing Position Overview The Production Manager will overs...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Enterprise Customer Success Manager

    Enterprise Customer Success Manager

    LearnUpon • Salt Lake, Utah, USA
    [job_card.full_time]
    LearnUpon is looking for a Enterprise Customer Success Manager to join our team.This is a hybrid role working 3 days per week from LearnUpons Salt Lake City office. LearnUpon LMS helps organizations...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director, Technology Governance and Division Performance

    Director, Technology Governance and Division Performance

    BankTalent HQ • Midvale, UT, United States
    [job_card.full_time]
    Zions Bancorporation's Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Reviewer PT, Quantitative Strategy and Operations

    Reviewer PT, Quantitative Strategy and Operations

    Southern New Hampshire University • Salt Lake City, UT, United States
    [job_card.part_time]
    Southern New Hampshire University is a team of innovators.Individuals who believe in progress with purpose.Since 1932, our people-centered strategy has defined us - and helped us grow a team that n...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Copy of Firmware Verification Quality Manager (Player-Coach Role) On-Site Only

    Copy of Firmware Verification Quality Manager (Player-Coach Role) On-Site Only

    Cricut • South Jordan, Utah, USA
    [job_card.full_time]
    M-F in our Salt Lake City office.Cricut is seeking an experienced .Firmware Verification Quality Manager.Cricuts firmware and hardware product releases. You will serve as the key voice for QA i...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Lead Analyst, Quality Analytics and Performance Improvement (HEDIS)

    Lead Analyst, Quality Analytics and Performance Improvement (HEDIS)

    Molina Healthcare • West Valley City, UT, United States
    [job_card.full_time]
    The Lead Analyst, Quality Analytics and Performance Improvement role will support Molina's Quality Reporting team.Designs and develops reporting solutions to assist HEDIS Outbound, Inbound extracts...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote FP&A Manager – AI Trainer ($50-$60 / hour)

    Remote FP&A Manager – AI Trainer ($50-$60 / hour)

    Data Annotation • Bountiful, Utah
    [filters.remote]
    [job_card.full_time] +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director of Field Operations - Commercial Construction

    Director of Field Operations - Commercial Construction

    PJF Corp • Layton, UT, US
    [job_card.full_time]
    Director of Field Operations - Commercial Construction.Are you ready to inspire teams, mentor future leaders, and drive lasting success? Step into the Director of Operations role at PJF Corp.Who Ar...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Distribution Manager, Quality Assurance

    Distribution Manager, Quality Assurance

    Haemonetics • Clinton, Utah, USA
    [job_card.full_time]
    We are constantly looking to add to our core talent.If you are seeking a career that is challenging and rewarding a work environment that is diverse and dynamic look no further Haemonetics is your...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Accounting Manager

    Accounting Manager

    Wash U Carwash • Lehi, UT, United States
    [job_card.full_time]
    At WashU Carwash, our mission is to be our community's preferred car wash brand by obsessively pursuing excellence in all things. We take pride in maintaining high standards and fostering a culture ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Content QA Reviewer

    Remote Content QA Reviewer

    Outlier • Salt Lake City, UT, United States
    [filters.remote]
    [job_card.full_time]
    Earn up to $16 USD / hourly and work remotely and flexibly.Outlier, a platform owned and operated by Scale AI, is looking for. If you're passionate about improving models and excited by the future of ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Cloud Engineering Manager

    Cloud Engineering Manager

    Unisys Corporation • Salt Lake City, UT, United States
    [job_card.full_time]
    What success looks like in this role : .Team Leadership : Lead, mentor, and manage a team of engineers, fostering a collaborative and high-performance culture. Project Management : Take ownership of eng...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Advanced Order Processing Specialist

    Advanced Order Processing Specialist

    Tech Providers Inc. • Lehi, UT, US
    [job_card.full_time]
    Advanced Order Processing Specialist.Daily monitoring of Salesforce (CRM) opportunities through various stages of opportunity processing through to booking. Create, Edit and submit Sales Orders in a...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Editors, Fact Checkers, & Data Quality Reviewers - AI Trainer ($50-$60 per hour)

    Remote Editors, Fact Checkers, & Data Quality Reviewers - AI Trainer ($50-$60 per hour)

    Mercor • Roy, Utah, US
    [filters.remote]
    [job_card.full_time]
    Role Overview • • Mercor is collaborating with a leading AI-driven lab to strengthen the accuracy and reliability of large language models. Independent contractors in this engagement will design resea...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Government Accounting Manager

    Government Accounting Manager

    GE Aerospace • Salt Lake City, UT, United States
    [job_card.full_time]
    The GE Aerospace NorthStar Government Accounting (GA) Manager is a key member of GE Aviation Government Business Controllership (GBC) team, responsible for creating the vision, setting the strategy...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]