We are seeking an individual with professional experience in installing, configuring, and maintaining an organization's computer systems, networks, and servers to ensure their reliable, secure, and high-performing operation. Key responsibilities include troubleshooting technical issues, monitoring system performance, managing user accounts and access, implementing security measures, performing data backups, and providing user support. The role requires a broad technical skill set and the ability to adapt to evolving technologies.
Key Responsibilities
- System Installation & Configuration : Install and configure hardware, software, and network infrastructure to meet organizational needs.
- Maintenance & Updates : Perform regular maintenance, apply OS updates and patches, and upgrade hardware and software to ensure optimal performance and security.
- Performance Monitoring & Tuning : Monitor system performance, identify and address bottlenecks, and tune systems for efficiency.
- Security Management : Implement and maintain security measures, manage user access controls, and perform security tests to protect data and network integrity.
- Troubleshooting & Support : Diagnose and resolve technical issues, respond to user queries, and provide technical assistance to end-users and staff.
- Mobile Device Management : monitor, manage, and secure a company's mobile devices.
- User Account Management : Create, manage, and modify user accounts, permissions, and access credentials.
- Documentation : Create and maintain technical documentation, system records, and IT policies.
- Collaboration : Work with IT team to plan and implement IT policies and optimize infrastructure.
Key Skills and Qualifications
Technical Expertise : Strong knowledge of Windows operating system, network technologies (LAN, WAN), hardware, and various software applications.Troubleshooting & Problem-Solving : Ability to quickly identify and resolve technical issues.Security Awareness : Understanding of cybersecurity best practices and ability to implement security measures.Communication Skills : Effective communication to assist users and document system configurations.Adaptability : Willingness to learn and adapt to new technologies, such as cloud computing and automation.Additional Information
The hours are Monday-Friday 8am-5pm.This is an in-office (not remote) position at our corporate office in midtown Tulsa.A small amount of travel (in town & out of town) will be requiredThis position offers the opportunity to work on diverse IT challenges and play a critical role in shaping our technological infrastructure. If you're passionate about technology and seek a chance to be a positive contributor, we'd love to hear from you.PERKS :
Case offers tremendous growth and advancement opportunities! We offer competitive pay and outstanding benefits to all our full-time employees including : Heath Insurance (that includes CareATC, Teladoc, and Zero Card), Rent Discounts, Paid Holidays, PTO Time, Short & Long Term Disability, Life Insurance.