Employee Relations Lead

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Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

The Employee Relations Investigator plays a critical role in cultivating a fair, inclusive, and high‑trust workplace. You’ll handle sensitive employee matters with care, consistency, and integrity—conducting impartial, thorough investigations and partnering across teams to promote accountability and belonging.

We’re looking for an insightful, empathetic, and results‑oriented professional who thrives in complex situations, applies sound judgment, and upholds affirm’s mission and values every day.

What You’ll Do

• Lead impartial investigations into employee concerns including unprofessional conduct, discrimination, harassment, retaliation, and policy violations.
• Apply affirm policies and employment law knowledge to ensure investigations are fair, consistent, and timely.
• Analyze and synthesize information—interviews, documentation, and data—to develop balanced, evidence‑based findings.
• Recommend equitable outcomes aligned with affirm’s values, compliance obligations, and business needs.
• Partner cross‑functionally with People Business Partners, Legal, and other stakeholders to recommend and drive timely, effective resolutions and process improvements.
• Identify trends and insights from case data and produce meaningful visualizations and summaries to communicate findings effectively to stakeholders.
• Coach and empower managers to set clear expectations, provide actionable feedback, and address performance matters with empathy and consistency.

How You’ll Contribute

What We Look For

Bonus Qualifications

Compensation & Equity

Pay Grade - J

Equity Grade - 5

Employees new to affirm typically come in at the start of the pay range. affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job‑related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents).

USA base pay range (CA, WA, NY, NJ, CT) per year : $130,000 - $170,000

USA base pay range (all other U.S. states) per year : $115,000 - $155,000

Please note that visa sponsorship is not available for this position.

affirm is proud to be a remote‑first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned affirm office. A limited number of roles remain office‑based due to the nature of their job responsibilities.

Benefits

We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, affirm will consider for employment qualified applicants with arrest and conviction records.

By clicking "Submit Application," you acknowledge that you have read affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Human Resources

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