Help Desk Technician (Dallas)Robert Half • Dallas, TX, United States
Help Desk Technician (Dallas)
Robert Half • Dallas, TX, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Perform setup, configuration, and deployment of new user workstations (PC / Mac). Conduct regular preventative maintenance on hardware and software. Manage user accounts, permissions, and access rights in accordance with company policy. Assist with basic server and network equipment monitoring and maintenance under guidance. Ensure all devices are running current operating systems and have up-to-date antivirus and security patches. Create and maintain clear, user-friendly documentation for common IT procedures and solutions (knowledge base articles). Document all troubleshooting steps and resolutions for ticket closure. Provide one-on-one or small group training to employees on new technologies or software as needed. Maintain a high degree of customer service, providing prompt, courteous, and professional support to all staff. Clearly communicate technical concepts to non-technical users. Follow up with end-users to ensure issues are resolved to their satisfaction.
We are looking for a highly motivated and customer-focused Help Desk Analyst to be the first point of contact for all technology-related issues. This role is crucial for ensuring the smooth daily operation of our business. As a small team, this position requires a broad skillset, strong problem-solving abilities, and a proactive approach to maintaining our IT environment.
Key Responsibilities
Technical Support and Troubleshooting (Tier 1 & 2)
- Serve as the primary technical contact for all employees, handling incoming support requests via phone, email, and in-person.
- Log, prioritize, and track all IT issues and requests in a ticketing system.
- Diagnose and resolve technical hardware and software issues for desktops, laptops, mobile devices, and peripherals (printers, scanners, etc.).
- Troubleshoot network connectivity issues (LAN / Wi-Fi), VPN access, and common application errors.
- Provide support for Microsoft 365 services (Outlook, Word, Excel, SharePoint, Teams) and other core business applications.
- Escalate complex or unresolved issues to appropriate vendors or third-party support providers when necessary.
System and Infrastructure Maintenance
Documentation and Training
Customer Service and Communication
[job_alerts.create_a_job]
Help Desk Technician • Dallas, TX, United States
[internal_linking.related_jobs]
At DivergeIT, were recognized for our innovative approach to IT consulting and managed services.We help organizations navigate digital transformation by delivering tailored technology strategies th...[show_more]
Field Technician / Installer - Dallas, TX.Join our Team and Make a Difference!.At Lifeway Mobility, we believe that everyone deserves to live comfortably, independently, and safely in their own hom...[show_more])
WHEN YOU WORK FOR US, WE WORK FOR YOU.With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country.
You also get unmatched service.From the moment you...[show_more]
Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks : .
Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share yo...[show_more]
Are you a compassionate and dependable individual who is looking for a career that means something? Do you have a passion for serving others and a desire to know you are making a difference? If so,...[show_more]
We value every voice by caring deeply for every patient and each other.We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking.Together...[show_more]
We are an Environmental Consulting company seeking a full-time I.Helpdesk Support Technician 1 to work primarily on-site with a dynamic team and a rapidly growing company in the Dallas area.We are ...[show_more]
Pain Management physician job in Texas : Whether you are searching for a position in your area or in another state, we have professionals to help you achieve your goals through our relationships wi...[show_more]
Join Our Part-Time Research Studies Today!.Are you eager to earn extra income from the comfort of your home? We are looking for motivated individuals to participate in paid research studies includi...[show_more]
Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland ...[show_more]
DataBank's managed data center services are anchored in world-class facilities.Our customized technology solutions are designed to help customers effectively manage risk, improve technology perform...[show_more]
This is the journey level in the Enterprise Systems Administrator class series.Incumbents perform the full range of duties assigned to classes in the series including assisting with the analysis an...[show_more]
We’re seeking dependable individuals who want to build a side income alongside their full-time work.This role offers flexible tasks you can perform outside your regular job hours.You’ll be given st...[show_more]
MSP Help Desk / Service Desk Support - L2 to join our team.You will be part of a group that prides itself on delivering the best IT services and solutions to our clients.
As a member of our team, you ...[show_more]
LocumJobsOnline is working with CompHealth to find a qualified Anesthesiology MD in Ennis, Texas, 75119!.Whether you are searching for a position in your area or in another state, we have professio...[show_more]
AlliedTravelCareers is working with OneStaff Medical to find a qualified Occupational Therapist (OT) in Ennis, Texas, 75119!.
An independently-owned, nationally-recognized and amazingly awesome staf...[show_more]
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers.
All team members receive a competitive base salary and compensation pack...[show_more]
CRST The Transportation Solution Inc.We are looking for Experienced Drivers to drive for a Dedicated Account hauling life saving freight all over the United States.
Teams can make $125,000 to $135,0...[show_more]
Senior Help Desk (Plano)
DivergeIT • Plano, TX, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Field Technician / Installer - Dallas, TX
Lifeway Mobility Holdings LLC Careers • Dallas, Texas, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Travel - Cath Lab Tech
Titan Medical (Nebraska) • Ennis, TX, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Remote : Get Paid to Play Games
Free Cash by Almedia • Ennis, TX, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Med Tech
Sagora Senior Living • Plano, TX, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
RN ER DAYS
ScionHealth • Ennis, TX, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Help Desk Technician (Nightshift) (Dallas)
Trinity Consultants • Dallas, TX, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Pain Management
CompHealth • Ennis, Texas, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Remote Participant for Market Studies (Hiring Immediately)
Maxion Research • Ennis, Texas, US
[filters.remote]
[job_card.part_time]
[last_updated.last_updated_30] • [promoted]
Unit Technician - Maple Women's Health Clinic - Front Desk / Clinic
Parkland Health and Hospital System • Dallas, TX, US
[job_card.permanent]
[last_updated.last_updated_variable_days] • [promoted]
Data Center Technician 1
DataBank Holdings, Ltd. • Plano, TX, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Enterprise Systems Support Technician (Dallas)
Talent Groups • Dallas, TX, United States
[job_card.full_time]
[last_updated.last_updated_1_day] • [promoted]
Side Hustle Specialist (Evenings & Weekends)
Finance Buzz • Palmer, Texas, US
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
MSP Help Desk / Service Desk Support - L2
Axxys Technologies, Inc. • Plano, TX, US
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_30]
Physician (MD / DO) - Anesthesiology - General / Other in Ennis, TX
LocumJobsOnline • Ennis, TX, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Travel Occupational Therapist (OT) - $1,826 per week in Ennis, TX
AlliedTravelCareers • Ennis, TX, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Associate Site Reliability Engineer
T-Mobile USA, Inc. • Frisco, TX, United States
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
CDL-A Refrigerated Team Truck Driver in Ennis, TX
AllTruckJobs • Ennis, TX, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]