Manager - Employee Relations

Manager - Employee Relations

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

Position Summary: We have an exciting opportunity to join our team as a Manager of Employee Relations. In this role, the successful candidate is responsible for cultivating positive Employee Relations by assisting in the development and administration of employee relations activities at the Medical Center. Responsible for providing professional assistance to Medical Center leadership and employees regarding complex employee relations matters; Ensures leadership and staff complies with all Medical Center policies and collective bargaining agreements as well as federal, state and local laws and regulations; Responds to employee concerns and inquiries; Conducts investigations assuring that recommendations are consistent and fair; Designs, implements and maintains programs to facilitate positive relationships with non-union employees, and unions representing employees at the Medical Center in line with the institutions goals. By understanding issues at the department level, functions as a strategic resource of information and support to department management, to resolve concerns. Engages in activities which ensure that Employee Relations is viewed as a beneficial and accessible resource for all Medical Center leadership and employees.

Job Responsibilities:

• Provides advice, information, guidance, and assistance to NYU Langone Health leadership in the administration of policies and procedures, performance assessment, contract interpretation, disciplinary and grievance issues, including corrective action for a large variety of departments at NYU Langone Health (including those involving high levels of management and are politically or union sensitive).
• Grievance Administration - Responds to questions and problems regarding policy interpretation and implementation. Investigates the issues raised and gathers all pertinent data before making a recommendation. Interprets the collective bargaining agreement for union employees based on an analysis of each situation, maintaining consistency and considering past practices. Recommends appropriate performance evaluation or disciplinary action as needed.
• Arbitration - Reviews positions/arguments for cases via written summary in preparation for arbitration. Initiates and extends recommendations for terms of settlement for grievances in lieu of arbitration. Prepares thorough analysis of arbitrations and third-party, non-union grievances specifying the strengths and weaknesses of the positions of both parties. Assists legal counsel in preparing for and representing NYU Langone Health at arbitrations and third-party proceedings as required.
• Third-Party Proceedings - Investigates charges or complaints, filed with third-party agencies. Conducts investigations into allegations contained with the charge. Interview supervisors, witnesses, and other involved parties to assist in the preparation of a response to the charge. Provides assistance to legal counsel in responding to complaints and third-party proceedings, including Equal Employment Opportunity Commission (EEOC), NY State or City Dept. of Human Rights Charges, National Labor Relations Board (NLRB) charges. Represent NYU Langone Health at conferences, hearings, etc.
• Training - Researches, develops, designs, and presents training programs/sessions in all areas of Employee Relations. Researches material to develop courses and work with departmental leadership to determine future needs.
• Collective Bargaining - Participates in negotiations with Local 1199 SEIU, Local One Security Officers Union, Local 32BJ SEIU, and/or Local 810 Teamsters as required. Identifies and researches potential issues which may arise during negotiations. Analyzes the union's proposal for the feasibility of acceptance. Prepares viable counter-proposals as necessary. Consults with other sections within Human Resources to determine the impact proposed contract terms may have on NYU Langone Health. Consults with Department Heads to ascertain their priorities and the feasibility of their acceptance.
• Legal & Regulatory Compliance - Ensures NYU Langone Health complies with federal, state, and local regulations pertaining to Employee Relations. Maintains an awareness of current regulatory requirements, interprets legislation (either new or changes to current), and court decisions on various employee relations issues as they affect the NYU Langone Health on an ongoing basis. Meets with representatives of the various regulatory agencies to provide them with requested data and ensure compliance. Reviews decisions and recommendations of regulatory agencies and initiates changes in response to deficiencies or regulatory requirements.
• Metrics - Maintains current, detailed, and accurate information on work output within Salesforce. Maintains current and accurate information on the status of assigned Grievances and Arbitrations within OnBase and Grievance Log.

Minimum Qualifications: To qualify you must have a Bachelor's degree, preferably in Human Resources Management or Labor Relations Minimum three years of progressive experience in Human Resources of which three years should be in Employee and Labor Relations

Preferred Qualifications: Masters degree in Human Resources or related fields.

Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.