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Process Assistant
Process AssistantAmazon • Durham, North Carolina, USA
Process Assistant

Process Assistant

Amazon • Durham, North Carolina, USA
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated customer-focused individuals who want to join our this role you will ensure employee productivity is maximized and customer engagement is achieved. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time to the right location.

Our Operations workflow has three major components : First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customers door. Please note that all workflows have slight building variations but one thing is constant : our vision and dedication to the customer.

Key job responsibilities

  • Support mentor and motivate others
  • Manage safety quality productivity and customer delivery promises
  • Collaborate with all support teams including Safety Ops Integration Loss Prevention and Human Resources to develop plans to meet business objectives
  • 1 years of Microsoft Office products and applications experience
  • High school or equivalent
  • Work a flexible schedule / shift / work area including weekends nights and / or holidays
  • Can lift up to 49 pounds stand / walk during shifts lasting up to 12 hours and be able to frequently push pull squat bend and reach
  • Work 40 hours / week and overtime as required
  • Are 18 years of age or older
  • 1 year of leadership experience directly managing others
  • 1 year working in a like environment (manufacturing / distribution / warehousing / retail)
  • Experience with performance metrics and lean process improvement
  • Excellent written and verbal communication and interpersonal skills to coach train and assist team members

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country / region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $46800 / year in our lowest geographic market up to $57200 / year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and / or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.

Required Experience :

Junior IC

Key Skills

Loan Processing,Customer Service,Clinical Laboratory Experience,Google Docs,Computer Operation,Microsoft Outlook,Office Experience,Fair Housing Regulations,Process Engineering,Administrative Experience,Document Management Systems,Word Processing

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 46800 - 57200

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