Executive Vice President, Strategy & Operations

Job Description

Job Description

Executive Vice President, Strategy & Operations

About the Opportunity

Our client is a family-office-backed platform in the residential home services industry with multiple portfolio companies. With patient, long-term capital and a commitment to building something enduring, this organization is focused on creating value through operational excellence, cultural alignment, and sustainable growth.

This is a newly created leadership role designed to bring structure, discipline, and strategic alignment to the existing portfolio. The Executive Vice President, Strategy & Operations will serve as the connective tissue between portfolio companies and holding company leadership—driving standardization, performance, and deep collaboration while supporting local leaders to succeed within a unified operating framework.

Location : Kansas City, MO (in-office presence required)

Travel : Approximately once per month to portfolio company locations (~20%)

The Role

Reporting directly to holding company leadership, the EVP will work closely with field leaders across portfolio companies to align strategy and operations, establish consistent operating frameworks, and build the systems and processes that enable the platform to perform at a high level.

This role requires rolling up your sleeves to standardize operations, unite teams around shared goals, and ensure the portfolio is operating with consistency, clarity, and accountability. You'll be building the operational infrastructure and alignment necessary to support the platform's long-term growth strategy.

This is a highly collaborative role. You'll partner closely with holding company leadership, work side-by-side with portfolio company leaders, and earn credibility through transparency, respect, and results. Success means creating an environment where collaboration drives performance, where processes support people, and where every team member understands how their work contributes to the whole.

Key Responsibilities

Operational Standardization & Alignment

Design and implement processes, SOPs, and playbooks that bring consistency across all portfolio companies

Partner with brand leaders to roll out and ensure adoption of shared systems and operating standards

Establish clear roles, responsibilities, and accountability structures that simplify decision-making and execution

Replace ad-hoc practices with scalable, repeatable solutions that work across the portfolio

Performance Management & Reporting

Develop and oversee the use of dashboards and reporting tools that drive accountability and support data-driven decisions

Monitor KPIs and ensure portfolio companies achieve operational and financial targets

Work collaboratively with leadership teams to identify gaps and implement solutions

Partner with holding company leadership on annual planning, budgeting, and strategic goal-setting

Team & Cultural Alignment

Unite leadership teams under common goals while respecting the unique identities of individual brands

Build a culture rooted in trust, transparency, and accountability where collaboration is the norm

Work closely with portfolio company leaders to blend diverse company cultures while reinforcing the organization's values and vision

Model transparency and respect, earning credibility with both local brand leaders and the holding company's board

Process Improvement & Problem-Solving

Identify and resolve inefficiencies across the portfolio through close collaboration with field teams

Lead continuous improvement initiatives at both strategic and tactical levels

Foster an environment where contribution is valued and team members are empowered to surface better ways of working

Champion innovative problem-solving while maintaining focus on practical, implementable solutions

Strategic Readiness

Build the operational foundation necessary to support future growth, including potential M&A when the time is right

Ensure the platform is positioned to integrate future acquisitions smoothly by having proven systems, processes, and alignment in place

Partner with leadership to evaluate what capabilities need to be strengthened before considering expansion

Qualifications

Required Experience

15+ years of progressive leadership in home services, trades, or adjacent multi-site residential services

Demonstrated success building operating frameworks and leading organizational alignment across multiple brands or business units

M&A experience required : Must have direct experience integrating acquisitions, managing post-merger operations, and building value through consolidation

Proven track record of improving operations and executing strategic initiatives within complex, decentralized environments

Experience working directly with both field / trade teams and executive-level leadership

Core Competencies

Deep understanding of the M&A lifecycle and how to build value through operational discipline and integration

Expertise in operational process improvement, systems standardization, and cross-functional collaboration

Strong knowledge of the home services industry, including its unique challenges, opportunities, and operational rhythms

Financial and operational acumen with a proven record of delivering measurable results

Leadership & Communication

Proven ability to collaborate effectively and motivate diverse teams across multiple organizations

Skilled communicator who establishes trust and credibility with brand leaders, field teams, and investors

Strong partnership approach to implementing change that builds genuine buy-in and minimizes friction

Comfortable working in close collaboration with holding company leadership and portfolio company leaders

Logistics

Willingness and ability to travel approximately once per month (~20%)

Compensation & Benefits

The compensation package will be highly competitive and tailored to the experience of the selected candidate. It is expected to include :

Base Salary : $225,000 to $275,000

Performance-Based Incentive : Annual bonus opportunity tied to individual and company performance

Long-Term Incentive : Equity eligibility aligned with the platform's growth

Relocation Assistance : As appropriate

Executive Benefits Package : Comprehensive health, dental, vision, and 401(k) with company match

Why This Opportunity Matters

This is a rare chance to join a platform where :

Collaboration is essential—success requires working closely with leadership at all levels to build alignment and drive results

Trust and transparency are foundational—you'll earn credibility through partnership, respect, and delivery

Your work has immediate impact—you'll be building the operational backbone that enables sustainable growth

Contribution is valued—every team member, at every level, is seen as essential to the mission

Growth is sustainable—backed by patient capital, this isn't about quick flips or short-term thinking

You'll play a critical role in bringing discipline, structure, and alignment to the existing portfolio—creating the foundation that will enable the platform to grow thoughtfully and successfully over time. This is your opportunity to build something enduring through operational excellence and collaborative leadership.

The compensation for this position is expected to range between $225,000 - $275,000 per year. This range is a good-faith estimate, based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate's skills, experience, the expected quality and quantity of work, and internal pay alignment, as needed.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.