Medical Front Office - Decatur

Medical Front Office Specialist, Behavioral Health - Decatur

Pay : $17 / hour

Location : Decatur, GA (On-site)

Summary

Seeking a professional and personable Medical Front Office Specialist to manage front desk operations in a high-volume behavioral health facility. The ideal candidate will facilitate patient check-ins, handle insurance verifications, and deliver exceptional customer service to ensure a welcoming and efficient environment. This role is essential in supporting the daily functions of the clinic, ensuring smooth patient flow and adherence to confidentiality standards.

Requirements

Minimum of 2 years??? experience in a front desk role within a medical or hospital setting

Strong front office etiquette and professional presentation

Pleasant demeanor with excellent communication skills

Ability to multitask effectively in a fast-paced environment

Proficiency in basic office computer applications; experience with Electronic Medical Records preferred

Strong data entry skills (minimum 45 WPM)

Knowledge of HIPAA regulations and patient confidentiality standards

Responsibilities

Greet clients and guests upon arrival, ensuring a positive first impression

Facilitate patient check-in, including assistance with telehealth appointments

Conduct insurance verification and eligibility checks

Schedule appointments and manage appointment reconciliation

Answer multiline phones efficiently, responding to inquiries promptly

Protect patient rights and maintain HIPAA compliance

Support daily clerical duties related to front desk operations

Benefits

Competitive hourly pay of $17 / hour

Opportunity for contract-to-hire conversion

On-site employment with a dynamic behavioral health organization

Supportive team environment focused on growth and development with internal opportunities to grow within the organization

Opportunity to make a meaningful impact in the community's mental health services

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