IT Field Technician / Traveling Desktop Support

Job Description

Job Description

Overview

Location : Richmond, VA (Local candidates only) – Travel required throughout Virginia

About the Role :

We are seeking a skilled IT Field Technician to provide on-site and remote desktop support for our client’s locations across Virginia. The ideal candidate will be responsible for troubleshooting, repairing, and maintaining laptops, desktops, and network connectivity issues. This role requires travel to various locations including Roanoke, Chantilly, Richmond, and Virginia Beach.

Key Responsibilities :

• Provide technical support for laptops, desktops, and peripherals.
• Troubleshoot and resolve network connectivity issues.
• Set up and configure hardware, software, and network devices.
• Respond to service requests in a timely manner, both remotely and on-site.
• Maintain accurate documentation of work performed, incidents, and resolutions.
• Collaborate with the IT team to ensure consistent service quality.
• Travel to client sites as needed across the state of Virginia.

Qualifications :

Preferred Skills :

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply :

To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Krista Eckard at Krista.Eckard@ctg.com . Kindly forward this to any other interested parties. Thank you!