Assistant General Manager

Description

Job Overview :

The Assistant General Manager is an active supporter of the community vision and philosophies and FirstService Residential’s commitment to client, staff and community. As a result of job performance, to assist in client retention, employee retention, and the advancement of the Association in terms of its image, visibility, and reputation. This position reports directly to the General Manager.

Compensation :   $75,00.00-85,000.00 Annually

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

Job Responsibilities :

• Work closely with the General Manager and the Board of Directors to plan and implement the strategic plan, goals and objectives.
• Assist in the implementation of the stated priority goals / issues and business plans of the Association.
• Assist in managing all agreements to ensure that they are executed and implemented appropriately between all organizations and that the financial obligations are accurately recorded.
• Ensure adherence to association policies and procedures, and compliance with corporate, civil code, and state and federal obligations.
• Responsible for a staff and administering payroll and reviews for performance management.
• Responsible to ensure proper and timely payment of the Association’s invoices and assist in the preparation and monitoring of the Association’s budget, expenses, and investment.
• Attends all finance committee meetings and reviews the monthly financial statements for accuracy with the G.M.
• Assist with code compliance and enforcement and ensuring policies are properly implemented and proper records are maintained.
• Ensure subcontractors’ adherence to specifications and that work is completed in accordance with Association standards.
• Assist the G.M. in providing leadership at all meetings in terms of agenda support, written and oral reports as requested on designated items, and summarize the priorities of each meeting as it relates to the community.
• Maintain awareness of homeowners’ community desires.
• Assist to recruit, hire, train and supervise all direct or indirect staff in accordance FirstService Residential policies.
• Assist in planning and coordinating an annual Board Boot Camp. Confer with other departments, divisions and outside agencies, including community groups and organizations.
• Assess and monitor community needs : identify opportunities for improving service delivery methods and procedures and developing new programs.
• Attend and participate in professional group meetings, including CAI events. Stay abreast of new trends and innovations in fields of community management and community programming.
• Project Implementation.
• Schedule and attend monthly staff touch base and staff function meetings.
• Participate in reviewing Association policies on an ongoing basis to ensure compliance with civil code, declaration and other requirements of governing institutions.
• Assist in all landscape / maintenance issues.
• Attend all FirstService Residential mandatory functions, as long as it does not interfere with a mandatory Community event.
• Comply with company policies and procedures.
• Must work effectively with co-workers, customers and others by sharing ideas in a constructive and positive manner; listening to and objectively considering ideas and suggestions from others; keeping commitments; keeping others informed of work progress, timetables and issues; addressing problems and issues constructively to find mutually acceptable and practical business solutions; addressing others by name; title or other respectable identifier, and; respecting in the diversity of our workforce in actions, words and deeds.
• Attend all required Association events.
• Oversee the communications for the Association.
• Other projects and opportunities as may be deemed needed and appropriate for this position.

Skills & Qualifications :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and / or ability required.

Supervisory Responsibilities :

Education & Experience :

Physical Requirements & Working Environment :

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Full time exempt position. Regular schedule is Monday through Friday; however, hours over and above a 40 hour work week may be required. Holidays and weekends may be required, dependent on business need.

Tools & Equipment Used :

What We Offer :

About Us :

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Disclaimer :

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and / or conviction records will be considered for employment in a manner consistent with federal and state laws. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.