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RN CASE MANAGER
RN CASE MANAGERUniversity of New Mexico - Hospitals • Albuquerque, NM, Bernalillo County, NM; New Mexico, United States
RN CASE MANAGER

RN CASE MANAGER

University of New Mexico - Hospitals • Albuquerque, NM, Bernalillo County, NM; New Mexico, United States
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  • [job_card.full_time]
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Sign-On Bonus Available

Relocation

Assistance Available

Receive

17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift

differentials

Minimum Offer

$ 37.56 / hr.

Maximum Offer

$ 48.48 / hr.

Compensation Disclaimer

Compensation for

this role is based on a number of factors, including but not

limited to experience, education, and other business and

organizational considerations.

Department : COPE Clinic

FTE : 1.00

Full Time

Shift : Days

Position Summary :

Coordinate all systems / services required for an organized,

multidisciplinary, patient centered care team approach, and assure

quality, cost-effective care for the identified patient population.

Manage the course of treatment of patients, coordinating care with

physicians, nurses and other staff ensuring quality patient

outcomes are achieved within established time frames and with

efficient utilization of resources. Conduct initial and ongoing

assessments, initiate disease management protocols, determine and

manage outcomes, ensure continuity of care through discharge

planning, utilization of resources and analysis of variances.

Function as a contact person for patient, family, health care team

members, community resources and employees as necessary. Ensure

adherence to Hospitals and departmental policies and procedures.

Patient care assignment may include neonate, pediatric, adolescent,

adult and geriatric age groups.

Detailed responsibilities :

  • PATIENT CENTERED MED -

Adhere to and promote the core expectations of the Patient Centered

Medical Home or Patient Centered Specialty Practice as applicable

  • IDENTIFICATION - Identify appropriate patients within
  • designated specialty area requiring patient case management

    interventions by utilizing established procedures including census

    review, risk screens, and referral

  • DATA - Perform
  • assessment, data collection, obtain, review, and analyze

    information in collaboration with the patient, family, significant

    others, health care team members, employers, and others as

    appropriate

  • ASSESSMENT - Assess the patient's
  • clinical, psychosocial status and current treatment plans

  • NEEDS - Assess the patient / family / significant others
  • needs in relation to the medical diagnosis and treatment and

    resources; provide treatment options, financial resources,

    psychosocial needs, and discharge planning in collaboration with

    appropriate resources

  • ORDERS AND REFERRALS - Obtain
  • necessary orders from physicians to initiate home health referrals,

  • home infusion medications and supplies, oxygen and equipment;
  • coordinate referrals for oxygen and equipment

  • REPORTS
  • & RECORDS - Maintain computer-based tracking system and compile

    required reports and records

  • COLLABORATION - Develop
  • collaborative relationships with other departments / services and

    community health care agencies facilitating and supporting quality

    care in area of clinical expertise; act as a resource on complex

    patient care activities

  • GOALS - Assist the patient,
  • family, significant others to set patient-centered goals for

    individual patient, family, and significant others in collaboration

    with physicians, staff RNs and other health care team members

  • PLAN OF CARE - Develop comprehensive multidisciplinary
  • plan of care effectively utilizing tools and resources

    DISCHARGE PLANNING - Conduct timely discharge planning by

    anticipating patient needs in collaboration with physicians, staff

    RN's, and other health care team members

    VARIANCES - Intervene when variances occur in patient

    individualized treatment plan

  • RESOURCES - Coordinate
  • and evaluate the use of resources and services in a

    quality-conscious, cost effective manner and collaborate with

    appropriate providers to ensure effective, quality outcomes

  • INTERVENTIONS - Monitor and evaluate short-term and
  • long-term patient responses to interventions in collaboration with

    quality assurance and utilization review, maintaining

    interdependent follow-up as necessary

  • VARIANCE - Review
  • variance from standardized protocols of care with health care team

    members and implement resolution strategies

  • TREATMENT
  • CONFERENCE - Facilitate and / or participate in conferences providing

    ongoing evaluation of interdisciplinary dynamics, goals attainment

    and treatment management

  • EDUCATION - Ensure and / or
  • provide instruction to the patient and family based on identified

    learning needs; assess patient / family knowledge, health status

    expectations, and locus of control

  • INFORMATION - Assist
  • with development of activities and methods to ensure information is

    articulated and disseminated to appropriate members of the health

    care team

  • CONTINUITY OF CARE - Collaborate with the
  • health care team to ensure continuity of patient care throughout

    all health care settings; promote effective communication among

    health care team members including the patient, family, and

    significant others

  • MEETINGS - Participate in team
  • meetings when indicated or as directed

  • CARE PLAN -
  • Incorporate recommendations and / or services of interdisciplinary

    team members in the care plan

  • COMMUNICATION - Use
  • interpersonal communication strategies with individuals as well as

    groups of patients, families, significant others, and staff to

    achieve expected outcomes and patient / family and health care team

    satisfaction

  • DOCUMENTATION - Provide routine verbal and
  • written documentation for the initial assessment and progress of

    the patient to other members of the health care team in a timely

    manner

  • ORIENTATION - Participate in orientation,
  • continuing education of staff RN's and other health care

    team members as appropriate

  • QUALITY - Participate in
  • continuous quality improvement activities by evaluating patient

    care systems that may include standards, protocols, and

    documentation

  • COMMITTEES - Attend meetings and
  • represent department or Hospitals within Hospitals related

    committees or the community, as assigned by supervisor

    DEVELOPMENT - Enhance professional growth and development through

    participation in educational programs, reading current literature,

    attending in-services, meetings and workshops

  • PATIENT
  • SAFETY 1 - Follow patient safety-related policies, procedures and

    protocols

  • PATIENT SAFETY 2 - Demonstrate proactive
  • approach to patient safety by seeking opportunities to improve

    patient safety through questioning of current policies and

    processes

  • PATIENT SAFETY 3 - Identify and
  • report / correct environmental conditions and / or situations that may

    put a patient at undue risk

  • PATIENT SAFETY 4 - Report
  • potential or actual patient safety concerns, medical errors and / or

    near misses in a timely manner

  • PATIENT SAFETY 5 -
  • Encourage patients to actively participate in their own care by

    asking questions and reporting treatment or situations that they

    don't understand or may "not seem right"

    MEDICATION - (UPC and CPC Only) Administer medication, including IV

    medication, via the Seven Rights; document and communicate clinical

    findings

  • PATIENT CARE - (UPC and CPC Only) Write
  • treatment plans; coordinate patient drug and procedure activities;
  • administer medication and treatment; provide and coordinate nursing

    care of assigned patients; may facilitate group therapy and / or

    education sessions

    Qualifications

    Education : Essential :

  • Program Graduate
  • Nonessential :

  • Bachelor's Degree
  • Education specialization :

    Essential :

    Nationally Accredited Nursing Graduate

    Nonessential :

  • Nursing
  • Experience : Essential :

    1 year directly related experience

    Nonessential :

    Bilingual

    English / Keres, Tewa, Tiwa, Towa, Zuni, or Navajo

    Credentials : Essential :

    RN in NM or as allowed by reciprocal agreement by NM

    CPR for Healthcare / BLS Prov or Prof Rescuers w / in 30 days

    Physical Conditions :

    Light

    Work : Exerting up to 20 pounds of force occasionally, and / or up to

    10 pounds of force frequently, and / or a negligible amount of force

    constantly (Constantly : activity or condition exists 2 / 3 or more of

    the time) to move objects. Physical demand requirements are in

    excess of those for Sedentary Work. May require walking or standing

    to a significant degree or requires sitting most of the time but

    entails pushing and / or pulling of arm or leg controls; and / or may

    require working at a production rate pace entailing the constant

    pushing and / or pulling of materials even though the weight of

    materials is negligible.

    Working

    conditions : Essential :

  • Minor Hazard -
  • physical risks, dirt, dust, fumes, noise

  • Tuberculosis
  • testing is completed upon hire and additionally as required

    Department : Registered Nurse

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