Testing Center Coordinator

Posting Details Working Title Testing Center Coordinator Posting Number 2026003CP Position Information Classification Code 107N RCW Exemption Criteria No Exemption EWU Position Number C98994 FLSA Non-Exempt Bargaining Unit BU 1 % Full Time 100 Salary / Wage Range CS - 41 Salary Information $44,868 – $48,036 Anticipated Start Date 03 / 01 / 2026 Term of Appointment 12 months Location Cheney County Spokane Project Description N / A Project Duration N / A Background Check Yes - Both Responsible HR User Caren Lincoln Responsible HR User Email address clincoln@ewu.edu Position Details Job Summary The Testing Center Coordinator is a vital member of the Student Accommodations and Support Services (SASS) team at Eastern Washington University. Reporting to the Assistant Director for Student Accommodations, this position is responsible for coordinating, administering, monitoring, and maintaining high standards for the university’s proctored exam services, supporting students with approved accommodations under the Americans with Disabilities Act (ADA) and other applicable policies. Exercise independent judgment in interpreting and applying rules and regulations.

This role involves extensive involvement and frequent collaboration with students, faculty, SASS staff, and campus partners to ensure that testing accommodations are implemented accurately and equitably. The coordinator will schedule exam appointments, oversee exam logistics, supervise part-time proctors, and uphold academic integrity. Independently advise students, staff, and faculty regarding the program, policies, procedures, and activities. As part of a broader commitment to equity, access, and student success, the Testing Center Coordinator contributes meaningfully to SASS’s mission to create a welcoming and inclusive environment that supports the retention and achievement of all students with disabilities.

This is a primarily in-person position at EWU, offering an exciting opportunity for a detail-oriented, collaborative, and student-centered professional to shape a growing service area through innovation and initiative.

EWU is committed to supporting and promoting a workforce that is welcoming to all and encourages applicants of all backgrounds to apply for this position.

The salary for this position is $44,868 (minimum) up to $48,036. Where the hired candidate will begin within this range is dependent on education, experience, and skills. In addition to salary, the university offers a comprehensive benefits package including health insurance and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 12 paid holidays per year and fringe benefits, such as tuition waiver for employees and eligible family members, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page : .

Eastern Washington University provides an inclusive, equitable, and transformative learning experience, driving the pursuit of knowledge with affordable academic excellence. About Eastern Washington University Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. As the region’s polytechnic, we are recognized for our distinctive approach to hands-on learning that leads to in-demand careers. EWU’s 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washington’s second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building, the SIERR building which is a hub for research, development and advancement of health sciences, and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelor’s and master’s degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.

Eastern Washington University has been recognized for its commitment to helping undergraduate students learn, grow and succeed by Colleges of Distinction , a nationally trusted resource guide for college-bound students. The honor recognizes Eastern as a ’24-’25 College of Distinction (CoD).

Money magazine recently named EWU as one of its Best Colleges in America 2024 .

Tribal Land Acknowledgement

At Eastern Washington University, we are proud to recognize the land of the Spokane Tribe and other tribes that shared the land for fishing and trading. The Spokane Tribe, Coeur d’Alene Tribe, Confederated Tribes of the Colville Reservation, the Kalispel Tribe, and the Nez Perce Tribe are integral to the cultural heritage and traditional ethnological knowledge of the land.

Native American heritage is woven into the fabric of our institution, enriching our community through tribal culture, historical teachings, and tribal language, and is embraced daily by students, staff, faculty, and the Eastern Washington community.

At EWU, we are committed to reflecting on and acknowledging the historical injustices of genocide and the forced removal of tribal peoples and all our relatives. EWU recognizes and honors tribal sovereignty and government to government relationships with tribes.

From here forward, EWU will remain committed to supporting, honoring, and recognizing the Native American community and the dynamic contributions that are shared with our university. Equal Opportunity Statement EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity / expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws. Conditions of Employment This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value, as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa currently. Sponsorship is not available for this position at this time.

All new employees must comply with EWU Immunization Policy 602-02 and provide proof of immunity or vaccination to MMR before beginning work at EWU. Waivers for the immunization requirements are available for medical or sincerely held religious beliefs.

This position is covered by the Washington Federation of State Employees’ Collective Bargaining Agreement :

https : / / in.ewu.edu / hr / wp-content / uploads / sites / 40 / 2025 / 05 / WFSE-EWU-CBA-Barg.-Units-1-and-2-2025-2027_2024-12-02.pdf

After starting employment, employees will complete the required training via Canvas. The Office of Employee Belonging, Development, and Leadership will reach out to you concerning Workplace Belonging training.

Note : Interviews might be conducted via Zoom (camera must be enabled). If so, candidates must be able to demonstrate competence using Zoom and other technologies Physical Demands Contact Caren Lincoln in Human Resource Services at clincoln@ewu.edu to obtain a copy of the Essential Functions Analysis which will describe conditions of employment, such as physical demands. Pre-Placement Physical No Hearing Test No Medical Monitoring Post Hire No Protective Equipment University, local, regional and state mandates for public and personal protection should be followed as needed. Required Qualifications

• High school diploma, GED, or a combination of education and experience.
• Minimum of five (5) years of professional work experience including experience working in a testing center (or related facility), proctoring exams, performing front office reception, and supervising staff.
• Demonstrated ability to manage communication across multiple stakeholders simultaneously
• Strong organizational skills, including attention to detail and experience managing concurrent tasks or projects
• Proven experience supporting individuals in high-stress or emotionally elevated situations
• Demonstrated ability to apply a responsive and flexible approach that is supportive of the needs including universal access of our students, faculty, staff and the public.
• Strong written, verbal, and interpersonal communication skills

Preferred Qualifications

Prior experience in higher education or disability services / ADA

Other Skills and Abilities Work Schedule Type Regular Work Schedule Monday-Friday, 8am-5pm Posting Date 01 / 15 / 2026 Open Until Further Notice No Closing Date 02 / 15 / 2026 Screening to Begin 02 / 02 / 2026 Special Instructions to Applicants It is strongly recommended that you print a copy of these instructions and the position posting before you begin to complete the online application, as the instructions will not be viewable once you begin the application process.

Required documentation includes all of the items listed below.

Attach a detailed cover letter in which you explain how you meet each of the required qualifications [and preferred qualifications, if applicable]. It is preferred that you provide that information in a bulleted list or within a table within your cover letter.

Attach a chronological resume including work history and major duties, education, and any specialized training or skills related to the position. List at least 3 professional references including : names, titles, organization name, phone numbers, email addresses, and connection to you (these can be identical to the references listed on the application).

Complete the online application form and respond to the online questions, if applicable.

Mission Statement Response – EWU’s mission is to provide an inclusive, equitable, and transformative learning experience, driving the pursuit of knowledge with affordable academic excellence. We are committed to serving first-generation, Pell-eligible students. How would you contribute to this mission?

Application Types Accepted Application Job Duties % of Time 40 Responsibility / Duty Exam Coordination and Administration

Essential Function Indicator Yes % of Time 20 Responsibility / Duty Testing Center Management

Essential Function Indicator Yes % of Time 20 Responsibility / Duty Main Office Support

Essential Function Indicator % of Time 10 Responsibility / Duty Staff Supervision and Scheduling

Essential Function Indicator Yes % of Time 10 Responsibility / Duty University and Division Service

Essential Function Indicator Yes