Talent.com
TECHNICAL PROGRAM COORDINATOR - JIRA
TECHNICAL PROGRAM COORDINATOR - JIRAVSolvit • Norco, CA, US
TECHNICAL PROGRAM COORDINATOR - JIRA

TECHNICAL PROGRAM COORDINATOR - JIRA

VSolvit • Norco, CA, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

  • POSITION IS HYBRID IN CORONA, CA

Position Overview

The Jira Administrator & Feature Intake Project Coordinator is responsible for managing, optimizing, and governing the organization’s Jira platform while coordinating end-to-end feature intake processes across technical and business teams. This role ensures alignment with Agile delivery standards, facilitates transparent work prioritization, and supports system reliability and compliance within government or regulated environments. The ideal candidate has strong analytical skills, experience administering Atlassian products, and the ability to collaborate effectively with cross-functional stakeholders.

As with any position, additional expectations exist. Some of these include, but are not limited to, adhering to normal working hours, meeting deadlines, following company policies as outlined by the Employee Handbook, communicating regularly with assigned supervisor(s), staying focused on the assigned tasks, and completing other tasks as assigned.

Key Responsibilities

Jira Administration

  • Configure, administer, and maintain Jira Software, Jira Service Management, and associated Atlassian tools
  • Develop and manage Jira workflows, custom fields, screens, dashboards, and permission schemes in alignment with organizational governance policies
  • Oversee user provisioning, role-based access control, and compliance with applicable frameworks (e.g., FISMA , NIST 800-53 , FedRAMP if cloud-hosted)
  • Manage integrations between Jira and third-party tools such as Confluence, GitHub / GitLab, Slack, and CI / CD platforms
  • Monitor system performance, storage, and security configurations; coordinate upgrades, patches, and plugin installations
  • Establish Jira governance best practices and maintain up-to-date system documentation

    • Feature Intake & Project Coordination

  • Serve as the primary coordinator for feature intake across product teams, technology groups, and business stakeholders
  • Facilitate intake meetings, ensuring clear problem statements, business value assessments, and prioritization alignment
  • Maintain the intake backlog, triage new requests, and track requirements from initiation through delivery
  • Support Agile ceremonies (sprint planning, backlog refinement, PI planning) and ensure Jira data cleanliness for reporting accuracy
  • Develop and distribute project dashboards, KPIs, and status reports for operational leaders and program managers
  • Ensure compliance with project governance standards, change-control processes, and documentation requirements

    • Reporting & Analytics

  • Create custom reports and dashboards to support performance measurement, capacity planning, and executive visibility
  • Use Jira Query Language (JQL) to support advanced queries and analytics
  • Provide insights and recommendations to optimize workflows, reduce bottlenecks, and improve service delivery

    • Stakeholder Support & Training

  • Provide Tier 2 / Tier 3 support to end users, including troubleshooting, workflow guidance, and enhancement requests
  • Lead training sessions and develop user guides to increase Jira adoption and utilization across the organization
  • Partner with IT security, development teams, and program leadership to ensure platform alignment with enterprise policies

    • Qualifications

    Required

  • U.S. Citizenship
  • Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field (or equivalent experience)
  • 3–5 years of experience as a Jira Administrator or Atlassian tool specialist
  • Strong understanding of Agile methodologies (Scrum, Kanban, SAFe)
  • Experience with requirements intake, project coordination, or product lifecycle management
  • Proficiency in Jira Query Language (JQL) and Jira dashboard / report creation
  • Familiarity with compliance or security frameworks such as FISMA , NIST , FedRAMP , or general public-sector IT governance
  • Excellent communication, facilitation, and documentation skills
  • Ability to work a hybrid work schedule in Corona, CA
  • If applicable : If you are or have been recently employed by the U.S. government, a post-employment ethics letter will be required if employment with VSolvit is offered

    • Preferred

  • Atlassian Certified Jira Administrator or comparable certification
  • Experience with Confluence administration
  • Knowledge of scripting tools (e.g., ScriptRunner, PowerShell, Python) for automation
  • Experience in DevSecOps environments or government contracting
  • Understanding of ITIL processes and service management frameworks
  • Secret Clearance

    • Company Summary

    Join the VSolvit Team! Founded in 2006, VSolvit (pronounced 'We Solve It') is a technology services provider that specializes in cybersecurity, cloud computing, geographic information systems (GIS), business intelligence (BI) systems, data warehousing, engineering services, and custom database and application development. VSolvit is an award winning WOSB, CA CDB, MBE, WBE, and CMMI Level 3 certified company. We offer a customizable health benefits program that best meets the needs of its employees. Offering may include : medical, dental, and vision insurance, life insurance, long and short-term disability and other insurance products, Health Savings Account, Flexible Spending Account, 401K Retirement Plan options, Tuition Reimbursement, and assorted voluntary benefits. Our goal is to grow together and enjoy the work that we do as a team.

    VSolvit LLC is an Equal Opportunity / Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

    [job_alerts.create_a_job]

    Program Coordinator • Norco, CA, US

    [internal_linking.similar_jobs]
    Office Coordinator - Western University of Health Sciences

    Office Coordinator - Western University of Health Sciences

    Capstone on Campus Management LLC • Pomona, CA, US
    [job_card.full_time]
    Assistant Director of Leasing and Marketing.The Daumier at Western University of Health Sciences - Pomona, CA.Reporting to the Assistant Director of Leasing and Marketing, the Office Coordinator as...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Scheduler

    Scheduler

    AccentCare, Inc. • Lake Forest, CA, US
    [job_card.full_time]
    Staffing Coordinator / Personal Care Services.Staffing Coordinator in Personal Care Services.Schedule : Monday - Friday; 8 : 00am - 5 : 00pm. Reimagine Your Career in Personal Care Services.Caring for ot...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director Assistant

    Director Assistant

    Kiddie Academy • Rancho Cucamonga, CA, US
    [job_card.full_time]
    Kiddie Academy is looking for a dynamic and organized leader to join our Murrieta location as a Front Admin Team member.This position is responsible for managing administrative responsibilities, co...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Supply Planning Coordinator

    Supply Planning Coordinator

    Cypress HCM • Irvine, CA, US
    [job_card.full_time]
    How You'll Make An Impact : .Analyze key data sets—including global inventory, demand and supply signals, intercompany transfer orders, and open orders—to identify root causes of orde...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Facilities Project Manager

    Facilities Project Manager

    Foxhound Partners • Aliso Viejo, CA, US
    [job_card.full_time]
    Job Title-Facilities Project Manager.Location- Aliso Viejo, CA (hybrid position-work onsite 3 days a week).Clearance required-Current DHS or US Customs Background Investigation (CBP BI) clearance r...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Technical Program Manager

    Technical Program Manager

    VirtualVocations • Ontario, California, United States
    [job_card.full_time]
    A company is looking for a Principal Technical Program Manager.Key Responsibilities : Own cross workstream delivery and enforce critical path and inter team dependencies Establish a single versio...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Intake Coordinator

    Intake Coordinator

    Families Together Of Orange County • Tustin, CA, US
    [job_card.full_time]
    Under the supervision of the Clinical Manager, the Intake Coordinator is an essential member of the clinical team as a facilitator of clinical mental health assessments. The Intake Coordinator&rsquo...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Operations Coordinator (Part-Time)

    Operations Coordinator (Part-Time)

    G B CONSTRUCTION INC • Yorba Linda, CA, US
    [job_card.part_time]
    Part-Time Operations Coordinator.Company Notices & Internal Communication.Prepare and distribute internal notices regarding : . License renewals, audits, and compliance deadlines.Coordinate compan...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Short-Term Worker - Apprentice 10 - Office of the Superintendent / President and Governing Board

    Short-Term Worker - Apprentice 10 - Office of the Superintendent / President and Governing Board

    InsideHigherEd • Rancho Cucamonga, California, United States
    [job_card.temporary]
    Short-Term Worker - Apprentice 10 - Office of the Superintendent / President and Governing Board.The objective of the Apprentice 10 position - Administrative Support, Office of the Superintendent / Pre...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Facilities Coordinator

    Facilities Coordinator

    Quadrant Health Group • Laguna Beach, CA, US
    [job_card.full_time]
    Join our dynamic team at Laguna View Center!.Laguna View Center, LLC a proud member of the Quadrant Health Group, is seeking passionate and skilled. SWING SHIFT Behavioral Health Technicians.The ide...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    AV Coordinator and Lead Technician

    AV Coordinator and Lead Technician

    Concordia University - Irvine Ca • Irvine, CA, US
    [job_card.full_time]
    Information Technology Services (ITS) provides services and infrastructure for : .Secure storage, retrieval, processing of, and access to information. Implementation and maintenance of hard and soft c...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Finance Coordinator / 11-11-145-SC / Orange County Regional Office

    Finance Coordinator / 11-11-145-SC / Orange County Regional Office

    The Salvation Army Southern CA Division • Tustin, CA, US
    [job_card.full_time]
    The Salvation Army, an international movement, is an evangelical part of the universal Christian church.Its message is based on the Bible. Its ministry is motivated by the love of God.Its mission is...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Resident Service Coordinator

    Resident Service Coordinator

    Avanath • Corona, CA, US
    [job_card.full_time]
    Avanath is proud to be named one of the top property management companies to provide affordable housing for the work force. Cultivating the American Dream.At Avanath, every day is an opportunity to ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Clinical Research Coordinator (Experienced)

    Clinical Research Coordinator (Experienced)

    Irvine Clinical Research • Irvine, CA, US
    [job_card.full_time]
    Irvine Clinical Research is the largest independent clinical trial group on the West Coast.Most of our research is in neurology (Alzheimer's Disease treatment and prevention studies); we also c...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Global Product Development Project Coordinator

    Global Product Development Project Coordinator

    Jacuzzi Group • Chino, CA, US
    [job_card.full_time]
    Jacuzzi Group engineering uses a Phase-Gate Process.Global Product Development Project Coordinator.The coordinator will act as a central point of communication, ensuring alignment between cross-fun...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Surgical Coordinator

    Surgical Coordinator

    RETINA ASSOCIATES OF ORANGE COUNTY • Laguna Hills, CA, US
    [job_card.full_time]
    Retina Associates of Orange County is a retina group of renowned board-certified Ophthalmologists who are fellowship-trained in vitreoretinal surgery and specialize in diseases of the retina, macul...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Technical Manager

    Technical Manager

    HMC Architects • San Dimas, CA, US
    [job_card.full_time]
    HMC Architects is an employee-owned design firm with an inherent desire to make a difference in our communities.As a purpose-driven brand based on values, our mission to design for good drives ever...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Substitute Program Leader

    Substitute Program Leader

    THINK Together • Eastvale, CA, United States
    [job_card.part_time]
    Substitute Program Leaders work directly with a group of students (ratio is contingent upon CDC guidelines), acting as a positive adult role model, coach, and mentor. Substitute Program Leaders must...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]