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Front of House Staff
Front of House StaffTuckshop • New York, NY, US
Front of House Staff

Front of House Staff

Tuckshop • New York, NY, US
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  • [job_card.full_time]
[job_card.job_description]

CAFE FOH ALL-ROUNDER – TUCKSHOP NYC

  • TAKE AWAY ONLY

Coffee. Toasties. Good Vibes.

Who We Are

TUCKSHOP is an Australian-owned coffee and toastie café bringing a slice of Aussie café culture to the West Village. We keep things simple, casual, and consistent — serving high-quality toasties, great coffee, and friendly neighbourhood vibes.

Role : FOH All-Rounder

We’re looking for an energetic, friendly, all-hands-on-deck team member to help keep things running smoothly at our busy takeaway café. This role suits someone who loves hospitality, enjoys fast-paced service, and isn’t afraid to jump in wherever needed.

Key Responsibilities

  • Customer Service & Order Taking
  • Greet guests with warm, positive vibes
  • Take orders efficiently using our POS system – Square
  • Provide menu knowledge and recommendations
  • Toastie Station Support
  • Toasting sandwiches / wrapping (sandwiches will be prepared by our back of house kitchen team that day)
  • Maintain a clean, organised toastie bench
  • Follow food safety and handling procedures
  • Coffee Support (If Skilled)
  • Assist the barista with dialing in, making espresso-based drinks, and drink prep
  • Maintain clean coffee station and restock beans, milks, and supplies
  • General FOH Duties
  • Keep the shop tidy and presentable (wiping benches, resetting, spot cleaning)
  • Restock grab-and-go, pastries, packaging, and retail items
  • Assist with opening and closing checklists
  • Cleaning & Maintenance
  • Maintain overall cleanliness of FOH, toastie station, and customer areas
  • Light dishwashing as needed
  • Follow all sanitation, DOH, and safety standards

    • You Are

  • Friendly, reliable, and a natural people-person
  • A quick learner who can thrive in a fast-paced service environment
  • Comfortable juggling multiple tasks at once
  • Team-focused, positive, and adaptable
  • Barista experience is a bonus, but not required for all staff
  • NYC Food Protection Certificate (FPC) - not required for all staff but a bonus

    • What We Offer

  • $16 - $20 per hour + tips (depending on experience)
  • A supportive, upbeat team environment
  • Opportunity to learn both toastie production and coffee skills
  • Growth potential as we expand
  • Coffee & toasties!
  • ONLY DAY SHIFTS
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