Data Entry Customer Service
Job Advertisement : Data Entry Customer Service at Malibu Events
Are you looking for a dynamic opportunity to kickstart your career in customer service while utilizing your knack for data entry? Malibu Events is seeking a meticulous and customer-oriented individual to join our team as a Data Entry Customer Service Representative in Houston, TX.
Location : Houston, TX
Salary : $39,000 - $49,000
Job Description :
As a Data Entry Customer Service Representative, you'll be at the forefront of our customer interactions, ensuring seamless communication and accurate data management. Your responsibilities will include :
- Responding to customer inquiries promptly and professionally via phone, email, or chat.
- Recording and maintaining accurate customer information in our database.
- Processing orders, payments, and refunds accurately and efficiently.
- Collaborating with various departments to resolve customer issues and inquiries.
Responsibilities :
Provide exceptional customer service to all clients, maintaining a positive and empathetic attitude.Accurately enter and update customer information in the company database.Ensure timely resolution of customer concerns or complaints, escalating issues when necessary.Collaborate with team members to improve processes and enhance customer satisfaction.Adhere to company policies and procedures while maintaining confidentiality of customer information.Qualifications :
High school diploma or equivalent; associate's degree preferred.Proven experience in customer service or data entry role.Proficiency in Microsoft Office Suite and data entry software.Excellent communication and interpersonal skills.Strong attention to detail and ability to multitask effectively.Ability to work independently and as part of a team in a fast-paced environment.Flexibility to work evenings, weekends, and holidays as needed.Benefits :
Competitive salary with the opportunity for advancement.Comprehensive health, dental, and vision insurance plans.Paid time off and holidays.401(k) retirement savings plan with company match.Ongoing training and professional development opportunities.Vibrant and inclusive company culture with team-building events and activities.Compensation details : 39000-49000 Yearly Salary
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