Operations Controller - Administration

Operations Controller

Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.

The Norfolk Community Services Board (NCSB) provides treatment, support, and education to the community with a focus on mental illness, substance use addiction, and intellectual / developmental disabilities. Norfolk CSB provides services to persons in acute crisis as well as integrated, person-centered, and recovery-oriented programming for persons needing assistance and support stabilizing in the community.

Today, the NCSB provides treatment and rehabilitation services to over 6,000 Norfolk citizens yearly. Norfolk CSB seeks team members interested in providing skilled services in a public service environment. We are also seeking persons to join our team that are dedicated to supporting a positive work and treatment environment. Please join us as we instill hope and recovery opportunities for the persons we serve.

The NCSB is seeking an Operations Controller who coordinates financial management operations in a health care environment. Provides daily supervision and management of functions of accounting, reimbursement, contracts and purchasing, and grants. Department hiring salary range : $70,486 - $80,884.

Essential Functions

Essential functions include but are not limited to :

• Direct and coordinates activities of finance team by providing guidance regarding financial management and operations.
• Completes in-depth analysis, determines cost allocation basis, reconciles accounting data and submits DBHDS Performance Contract reports using State software.
• Knowledgeable about DBHDS program requirements to maintain expenditure compliance with intent of restricted and unrestricted funding sources.
• Reads, understands and enforces grant financial requirements.
• Develops and manages department, Performance Contract and grant budgets.
• Acts as liaison with internal and external auditors. Office of Budget and Management and central City Finance department. Responsible for ensuring compliance with all financial, accounting and reporting standards.
• Manages unit supervisors, Contracts Monitoring Specialist, and grant accountant.
• Oversees accounting functions to ensure accurate and on-time recordation of receipts, payment of invoices and other entries in a web-based financial management system, as well as program and Board monthly budget v. actual reporting and required grant financial reports.
• Presents reports at monthly Board meeting, providing analysis and answers to members' questions.
• Oversees reimbursement functions to ensure timely and efficient transmission of insurance claims, posting of receipts to consumer accounts, and denial management in a web-based electronic health records system. Ensures adherence to Medicaid and other insurance rules and regulations. Works with reimbursement team and program managers to attain fee collection goals.
• Oversees contracting functions including price negotiations, scope of work development for RFQ / RFP, facilitation of contract documents between programs, Executive Director, Purchasing department, vendors, City Attorney, central City Finance department, City Manager's Office and department accounting team, maintains centralized contract files, monitors contract performance, and ensures contract language is in compliance with DBHDS Performance Contract requirements.
• Performs research and analysis related to the development of financial management policies, practices, and procedures including the application of business process improvement redesign and reengineering methods and techniques.
• Develops, evaluates, and updates department policies and procedures in area of oversight.
• Acts as liaison to Office of Budget and Management and City Auditor's Office.
• Understands, applies and keeps updated on GASB rules. Implement internal control measures to ensure compliance with GAAP, City policies, departmental policies and best practices.
• Provides financial direction to programs and Leadership team.
• Assists Executive Director with development of staffing complement.
• Reviews and approves documents.
• Performs related work as assigned.

Education / Experience

Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent. Five years' experience in Accounting. Preferred Education / Experience : Bachelor's degree in Accounting, Finance or Business Administration from an accredited college or university preferred. Ten years' related work experience with at least five years of supervisory experience preferred.