Apartment Front Desk

Steve Brown Apartments, a leader in Madison's rental market since 1980, is looking for problem-solving heroes who want to join our concierge team.

What You'll Do All Day.

You'll spend your day as the face of the company, ready to be the hero and assist our residents with any need. You'll answer phones, accept deliveries, open doors, greet residents and guests, provide or deny access to the building, work resident events, answer account questions, perform property walks, ensure common areas are tidy and more. No two days will be the same!

What It Takes.

You like being helpful, assisting others, meeting new people, and being genuinely kind. People who do best in this role have a talent for connecting with individuals and storytelling. Previous experience in a job with high-demand customers and a little hustle (e.g., retail, restaurant, or hospitality) is beneficial, and with a minimum requirement of a high school diploma or equivalent.

What You Get in Exchange.

This is an hourly paid position, including potential annual profit sharing. You'll also benefit from our training and social events, recognition programs, complete medical and dental plans, supplemental insurance, paid time off, a company-matched 401k plan, and continuing education reimbursement.

When and Where We'll See You.

You'll be working at our flagship student property, Lucky Apartments. We're currently hiring for the first shift. As a full-time employee, you'll work Monday-Friday from 7:00 a.m. to 3 p.m.

We're Unexpectedly Kind and Unapologetically Driven.

As a locally owned, privately managed company, Steve Brown Apartments is dedicated to improving and supporting the community we call home. We're champions for innovation, professionalism, and growth.

Our commitments to quality and service and our unwavering focus on providing our residents with a hassle-free living experience have made us one of Madison's favorite rental companies and a four-time winner of Madison Magazine's Best Places to Work. If you're looking for a company where hard work is tempered by play, you get to make a difference every day, and no two days are alike, apply now.

Our Application Process.

Applications are required. All potential candidates start with a 15-minute phone call, and those we'd like to meet are invited to interview on-site or virtually if you're not local. We typically interview each candidate at least two, sometimes four times before making an offer. We hire for the long-term, not for the moment, and take the time to get it right.