Cashier

Cashier (Guest Service
Expert)

Our first Smashburger
restaurant opened in 2007 with one single notion in mind; to serve a
better burger! Better burgers takes better service, support and
teamwork. That's why we treat our team members fairly in a diverse
and safe environment. With an average of 10 restaurants opening each year, we
invest in building internal opportunities for our teams’ learning and
growth.” We just build better. Better Burgers. Better
Teams. Better Experiences.

Better Benefits: Build
a better experience work & lifestyle!

• Tip share-earn up to $2/hr. extra in tips


• Get Paid $ to Refer your Friends*


• 50% of the best burgers around (or other menu options)


• Flexible schedules in a fun, family friendly, team
  environment


• Medical, Dental and Vision Options**


• Paid time off – vacation and sick**


• 401K match (21 and older)


• Employee Assistance Program


• Fast track for career opportunities and management
  experience


• Free uniform and hat

**Eligibility based
off of time in position and average hours worked

*Referred Employees
Must Be in Good Standing & Referee must be employed with Smashburger at
time of payout. Bonus is paid in two distributions

Cashier Responsibilities

• Reporting to the Restaurant General Manager, our
  Cashiers are the Guest Service Experts (GSE) that champion better burgers!
  In this role you will:


• Greet guests with a smile! Responsible for welcoming
  new and repeat guests every visit


• Promote a fun and positive work environment


• Teamwork! Must be able to work with others on the line
  and communicate effectively with cooks and managers in a busy restaurant
  environment


• Be knowledgeable of all menu items so you can make meal
  suggestions & answer questions


• Verify each guest order for accuracy, manage “to-go”
  orders, process POS transactions and follow cash handling procedures &
  full understanding of Smashburger rewards program


• Visit tables after food delivery to ensure guests have
  everything they need (refills, condiments, etc.) and that their experience
  has been perfect


• Adhere to all active marketing promotions &
  encourage guests to complete surveys upon each visit


• Foster and value a safe work environment by following
  all personal and food safety and security standards


• Have pride in keeping floors, counters, dining area and
  restrooms clean at all times with the use of company approved cleaning
  products


• Ability to listen, communicate and work well with
  others in a busy restaurant environment


• Values integrity and doing the right thing, even when
  no one is watching


• Follow company cash policies to ensure minimal losses
  through theft or shortages


• Upsell food items to all guests ordering through
  thoughtful suggestions


• Follow company order accuracy procedures to ensure a
  happy guest and minimize waste

Cashier (GSE)
Requirements

• No experience necessary – we build better skills! Must successfully complete Smashburger training program


• Must be 16 years old


• Physical ability to stand for extended periods of time
  & to move and lift boxes of food/ supplies up to 25 lbs.


• Show up on time to work variable hours/days, including
  nights, weekends, and holidays


• Adhere to Smashburger uniform policy


• Must successfully complete Smashburger training program


• Ability to follow all guidelines and procedures set
  forth by Smashburger, local, state, and federal employment regulations


• Must be able to produce authorized U.S. work documents;
  Smashburger participates in E-Verify

All applicants and
employees have an equal opportunity for employment and advancement within
Smashburger. Smashburger is dedicated to the principles of equal
employment opportunity. We prohibit unlawful discrimination against
applicants, prospective applicants, or employees on the basis of age 40 and
over, race, sex, color, religion, national origin, disability, genetic
information, sexual orientation, gender identity, military or veteran status,
or any other applicable status protected by state or local law. This
prohibition includes unlawful harassment based on any of these protected
classes. Unlawful harassment includes verbal or physical conduct which
has the purpose or effect of substantially interfering with an individual’s
work performance or creating an intimidating, hostile, or offensive work
environment. We maintain a workplace free of racial slurs and bias. This
policy applies to all employees, including managers, supervisors, co-workers,
and non-employees such as customers, clients, vendors, consultants, etc. Any
conduct in violation of these company policies is also a violation of the
law. Employees who engage in, ratify, or perpetuate discrimination,
harassment or retaliation will be subject to disciplinary action, up to and
including immediate discharge.

https://smashburger.com/job-applicant-privacy-policy