Talent.com
Member Services Rep Full Time Mon-Fri 3:00pm-9:30pm
Member Services Rep Full Time Mon-Fri 3:00pm-9:30pmPlanet Fitness - Fitton Clubs • Ogden, UT, United States
[error_messages.no_longer_accepting]
Member Services Rep Full Time Mon-Fri 3 : 00pm-9 : 30pm

Member Services Rep Full Time Mon-Fri 3 : 00pm-9 : 30pm

Planet Fitness - Fitton Clubs • Ogden, UT, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Position : Member Services Rep - Full Time - Afternoon / Evening

We are searching for a motivated Member Services Representative to join our team!  As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional “Judgement Free” member experience! BILINGUAL English / Spanish are encouraged to apply!

Some of your responsibilities will include :

Customer Service / Front Desk Activities :

  • Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome.
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
  • Respond to member questions and concerns in a timely and professional manner.
  • Conduct beverage or merchandise purchases on the point to sale system.
  • Utilize POS system to assist with new membership cards, change of address and billing or payment questions.

Club Cleanliness and Maintenance :

  • Go above and beyond to keep the front desk area and lobby clean and orderly.
  • Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
  • Regular cleaning of all exercise equipment and tanning beds.
  • Regular restroom and wet area cleaning and stocking.

    • Qualifications & Requirements :

  • Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire.  Continued employment will be based on satisfactory outcome of the background check.
  • Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
  • Prior Customer Service experience preferred
  • Must be 18 years of age or older.
  • High School diploma / GED equivalent required.
  • Upbeat, positive and professional attitude
  • Punctuality and reliability are a must.
  • Obtain and maintain CPR / AED Certification within time frames required by company and maintain physical ability to perform CPR / AED in the event of a medical emergency.

    • Physical Demands / Requirements :

  • Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motion.
  • Occasionally lift, carry, push, and / or pull moderate amount of weight (up to 50lbs).
  • Ability to talk continually in person or on the phone during shift.
  • Maintain physical ability to administer CPR in the event of medical emergency.
  • Ability to see in normal visual range with or without correction.
  • Ability to hear in the normal audio range with or without correction.

    • Why you should join Planet Fitness?

  • Contribute to changing people’s lives every day by helping us create a healthier Planet!
  • Work alongside an amazing group of talented, dynamic professionals!

    • Want more reasons?

  • Medical, Dental, Vision Insurance
  • PTO – Paid Time Off
  • Free Black Card Membership
  • 401(K) and Roth Retirement Savings Plans
  • Healthcare and Dependent Care Flexible Spending Accounts
  • STD, LTD, Term Life Insurance and other benefits

    • Note :   We participate in E-Verify for all Utah locations.

    E-Verify Participation Poster : https : / / e-verify.uscis.gov / web / media / resourcesContents / E-Verify_Participation_Poster_ES.pdf

    E-Verify Right to Work Poster :   https : / / www.e-verify.gov / sites / default / files / everify / posters / IER_RighttoWorkPoster.pdf

    Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

    [job_alerts.create_a_job]

    Member Service Rep • Ogden, UT, United States

    [internal_linking.similar_jobs]
    Team Member - AM & PM Shifts available

    Team Member - AM & PM Shifts available

    R&R BBQ Farmington • Farmington, UT, US
    [job_card.full_time]
    HIRING IMMEDIATELY - FULL-TIME HOURS - FLEXIBLE SCHEDULES .Free Team Member Meals & Drinks While You Work.Discount For You & Family / Friends When Not Working. Advancement opportunities with ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Advanced Practice Provider Part-Time

    Advanced Practice Provider Part-Time

    Intermountain Health • Tremonton, UT, United States
    [job_card.part_time]
    This position has been allocated for an Advanced Practice Provider, board certified as either a physician assistant or nurse practitioner. Advanced Practice Provider-Hospitalist.Hospitalist Advanced...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Dashers - Sign Up and Start Earning

    Dashers - Sign Up and Start Earning

    DoorDash • Brigham City, Utah, United States
    [job_card.full_time] +1
    Why Deliver with DoorDash? DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, youll ...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Member Services Representative 16+

    Member Services Representative 16+

    Planet Fitness • Layton, UT, US
    [job_card.full_time]
    Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    Tractor Supply • West Haven, UT, United States
    [job_card.full_time]
    Overall Job Summary The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Custo...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Behavior Therapist - Help Kids Thrive! (No Nights or Weekends)

    Behavior Therapist - Help Kids Thrive! (No Nights or Weekends)

    ABS Kids • Bountiful, UT, United States
    [job_card.full_time]
    Immediate positions available to work with children with autism spectrum disorder and their families!.At ABS Kids we find our purpose in the wow moments our clients experience each day, learning ne...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Restaurant Team Member - Cook

    Restaurant Team Member - Cook

    Noodles & Company • Ogden, UT, US
    [job_card.full_time] +1
    Be a Part of Something Uncommonly Good.We craft more than bowls of noodles – we create moments that bring people together. Whether it’s preparing a perfectly sautéed dish, contrib...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    MB Layton • Layton, UT, US
    [job_card.part_time]
    Free Team Member Meal & Drinks While You Work.Discount For You & Family / Friends When Not Working.Flexible Schedules, Full & Part Time Shifts Available. Health, Vision, Dental, & Life...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    Tractor Supply Company • Clearfield, UT, United States
    [job_card.full_time] +1
    Team Member • •Overall Job Summary • • The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Member

    Team Member

    Arby's, LLC • Centerville, UT, United States
    [job_card.full_time]
    As a Team Member, your personality and commitment to creating a delicious experience for Guests.You'll help operate our restaurants on a day-to-day basis, ensuring that your service will keep our c...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Service Team

    Service Team

    Panda Restaurant Group • Farmington, UT, US
    [job_card.full_time]
    Join us as a Service Team Associate.We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work...[show_more]
    [last_updated.last_updated_30]
    Guest Services Team Member

    Guest Services Team Member

    Z&A Management • Layton, Utah, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    At Layton Aquarium and Wildlife Center, we are passionate about providing our guests with unforgettable experiences while fostering a fun and educational environment for all.We are currently seekin...[show_more]
    [last_updated.last_updated_variable_days]
    Evening Registered Behavior Technician (RBT) - Autism Services

    Evening Registered Behavior Technician (RBT) - Autism Services

    Nova Supports • Brigham City, UT, US
    [job_card.full_time] +1
    Nova Supports is dedicated to providing exceptional behavior consultation and early intervention ABA services for individuals with autism, and their families. Our mission is to provide the BEST supp...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Patient Service Rep I

    Patient Service Rep I

    Covenant Health • Clinton, Utah, USA
    [job_card.full_time]
    Patient Service Representative Clinton Family Physicians.Full Time 80 Hours Per Pay Period Day Shift.Covenant Medical Group is Covenant Healths employed and managed medical practice organization wi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Central Scheduling Rep

    Central Scheduling Rep

    Tanner Clinic • Kaysville, UT, United States
    [job_card.full_time]
    Tanner Clinic has an immediate opening for a Central Scheduling Rep.Essential Job Responsibilities : .Answer and make appointments for all incoming patient calls quickly and professionally, gathering...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Member 495 SOUTH 500 WEST

    Team Member 495 SOUTH 500 WEST

    KFC Utah • Bountiful, UT, US
    [job_card.full_time]
    Are you the happiest when you are helping others?.Do others count on you because you are dependable and always show up to work?. Are you competitive? Do you love to win?.Do you work harder than anyo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Service Rep II - Non-Exempt

    Customer Service Rep II - Non-Exempt

    HireTalent • Ogden, UT, US
    [job_card.full_time]
    Prior Authorization Representative.The Prior Authorization Representative is responsible for verifying prior authorization requirements and obtaining authorization when required.Works directly with...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Member

    Team Member

    R&R BBQ North Salt Lake • North Salt Lake, UT, US
    [job_card.full_time]
    HIRING IMMEDIATELY - FULL-TIME HOURS - FLEXIBLE SCHEDULES .Free Team Member Meals & Drinks While You Work.Discount For You & Family / Friends When Not Working. Advancement opportunities with ...[show_more]
    [last_updated.last_updated_30] • [promoted]