Director, Regulatory Affairs And Quality Assurance Operations

Director, Regulatory Affairs And Quality Assurance

Develop and implement WHOOP’s global regulatory and quality frameworks for medical‑grade digital health products

Location : Boston

Compensation : $220,000 - 245,000 USD / year

Job Tags : Operations

About The Role

Director, Regulatory Affairs And Quality Assurance

WHOOP is an advanced health and fitness wearable on a mission to unlock human performance and healthspan. We empower our members to improve their health and perform at a higher level through a deeper understanding of their bodies and daily lives.

As the Director of Regulatory Affairs & Quality Assurance (RA / QA), you will lead the strategy, execution, and continuous evolution of WHOOP's regulatory and quality frameworks as we expand deeper into regulated digital health and medical‑grade product capabilities. You will also play a critical role in strengthening WHOOP's design quality discipline, ensuring robust design controls, risk management, and design quality practices. You will shape the regulatory pathway for our next generation of health features, ensure compliance across global markets, and build systems that enable WHOOP to scale medical device development responsibly and efficiently.

This role is ideal for a seasoned RA / QA leader who thrives in fast‑paced, cross‑functional environments and is motivated by the opportunity to help define the future of WHOOP as a health technology company.

Qualifications :

• Lead regulatory strategy for WHOOP's health features and regulated products from development through approval and lifecycle management.
• Oversee regulatory submissions including 510(k), De Novo, technical files, global registrations, providing strategic direction, final review, and cross‑functional alignment.
• Serve as WHOOP's primary liaison with regulatory agencies and notified bodies.
• Interpret and communicate regulatory requirements to cross‑functional teams, ensuring seamless integration throughout the development lifecycle.
• Oversee WHOOP's Quality Management System (QMS) to ensure compliance with FDA, ISO 13485, MDR, and other global regulatory frameworks.
• Provide leadership and oversight for Design Quality Engineers responsible for DHF maintenance, design reviews, risk management (ISO 14971), verification / validation strategy, and software change control processes.
• Lead internal and external audit readiness, including FDA inspections and notified body audits.
• Manage post‑market surveillance and adverse event reporting.
• Review marketing and promotional materials for regulated and general wellness features to ensure compliance.
• Build, manage, and mentor a high‑performing team.
• Monitor regulatory changes, evolving standards, and industry trends, advising leadership on implications and opportunities.

Responsibilities :

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