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Experienced Tax Professional - Remote
Experienced Tax Professional - RemoteH&R Block • San Francisco, CA, United States
Experienced Tax Professional - Remote

Experienced Tax Professional - Remote

H&R Block • San Francisco, CA, United States
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Overview

Join to apply for the Experienced Tax Professional - Remote role at H&R Block .

Joining as a Remote Tax Professional means you’ll serve clients with diverse tax needs and have the support of an expert team, dedicated to providing you with advanced tax training you’ll need to be successful.

Responsibilities

  • Conduct tax interviews with clients and support do-it-yourself online tax clients through virtual tools (video conferencing, phone, chat, email).
  • Generate business growth, increase client retention, and offer additional products and services.
  • Communicate and coordinate regularly with leaders and peers about how your remote work is impacting results.
  • Grow your tax expertise.

Qualifications

  • Experience completing individual tax returns.
  • Experience working in a fast-paced environment.
  • Access to high-speed, reliable internet.
  • Experience and skill in technology (specifically MS Teams and Outlook).
  • Ability to communicate complex tax situations concisely via phone, email and chat to inspire confidence in clients.
  • Experience utilizing effective customer service techniques.
  • Analytical and problem-solving skills.
  • Successful completion of the H&R Block Tax Knowledge Assessment or equivalent.
  • High school diploma / equivalent or higher.
  • Must complete continuing education requirements and meet all IRS and applicable state requirements.
  • Availability to work a minimum of 20 hours a week during peak tax season.
  • Skill in researching information using various tax and publication tools to understand client needs (e.g., IRS Publications / Instructions).

    • Benefits

  • Medical coverage with well-being programs including mental health support and coaching.
  • 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • Tax prep benefit for associates to receive the same tax preparation as clients, at no direct cost to you.
  • Flexible / remote opportunities, collaborative teams, and additional perks.

    • Pay Range

    The pay range for this position is $11.00 - $80.00 per hour. Local minimum wage laws apply. Pay decisions depend on experience, education, skill, performance, and location. Some candidates may participate in incentive plans which could generate additional earnings.

    Sponsored Job : #3321

    Equal Opportunity

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If you’re looking to make an impact, H&R Block is the place for you.

    #J-18808-Ljbffr

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