Talent.com
Desktop Support Engineer (Brooklyn)
Desktop Support Engineer (Brooklyn)SISL Global • Brooklyn, NY, US
Desktop Support Engineer (Brooklyn)

Desktop Support Engineer (Brooklyn)

SISL Global • Brooklyn, NY, US
[job_card.variable_hours_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Job Title : Desktop Support Engineer

Location : Brooklyn, NY

Duration : Fulltime

Responsibilities

  • Break Fix support incorporates the IT Onsite Desktop diagnosis and repair of hardware / software by replacing faulty components or configuring replacement equipment
  • OEM Vendor co-ordination for faulty or new hardware requirements
  • IMAC is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software / application

Desk Side Support includes all types of physical assistance required at the desk of an end user to resolve IT related issues

In Scope :

  • Incident Management for Endpoint Devices - Laptop / Desktop / Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor)
  • Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams / OEMs for any additional support
  • Co-ordination with OEM on Hardware / Software issues
  • Ticket information documentation using ITSM tool.
  • Perform advanced troubleshooting - technology and applications troubleshooting / repair / resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles / tablets)
  • Deployment and configuration of new hire equipment (Manually and / or using automated Tools)
  • Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools
  • Hardware and software provisioning (check-in and check-out)
  • Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service
  • Articulate technical solutions to non-technical users in simple and easy to understand terms
  • Occasional work to move / lift IT gear (PCs and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) (Ex : Movement of PC from one floor to another)
  • Uplift and reimage of leaver equipment and update of asset management system / CMDB.
  • Update of asset management system / CMDB according to Joiner Mover Leaver Process
    • [job_alerts.create_a_job]

    Desktop Support • Brooklyn, NY, US

    [internal_linking.similar_jobs]
    End User Computing (EUC) Desktop Support

    End User Computing (EUC) Desktop Support

    Zone IT Solutions • New York, NY, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Zone IT Solutions is looking for a dedicated End User Computing (EUC) Desktop Support professional.In this role, you will provide comprehensive technical support to our users, ensuring that their d...[show_more]
    [last_updated.last_updated_30]
    Customer Support Engineer

    Customer Support Engineer

    VirtualVocations • Yonkers, New York, United States
    [job_card.full_time]
    A company is looking for a Customer Support Engineer who will bridge communication between customers and technical teams. Key Responsibilities Serve as a primary technical contact for customers, i...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Technical Support Associate

    Technical Support Associate

    Supermicro • Jersey City, NJ, United States
    [job_card.full_time]
    Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers...[show_more]
    [last_updated.last_updated_30] • [promoted]
    ObGyn

    ObGyn

    The Inline Group • Long Branch, New Jersey, US
    [job_card.full_time]
    ObGyn physician job in New Jersey : The Inline Group -.Call Schedule : Varies best on site.Compensation : High earning potential provides financial stability and rewards your focus on quality patien...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Desktop Support Specialist

    Desktop Support Specialist

    Merge IT • New York, New York, United States
    [job_card.temporary]
    Our enterprise-level client is seeking to add multiple Desktop Support Specialists to the team in New York City.Please see below for full details-. Onsite in New York City – on Vesey St.Shift availa...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Desktop Support Specialist

    Desktop Support Specialist

    Pride Health • Yonkers, NY, US
    [job_card.full_time]
    Information Technology Analyst I - W2 only.Hours if resource works Saturday & / or Sunday will be 9a-5p regardless of shift they are booked for. Length : 4 months, Possible extension.Bachelors or e...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Urgent Opening for Desktop Support Engineer || Clifton, NJ | New York, NY | Mahwah, NJ

    Urgent Opening for Desktop Support Engineer || Clifton, NJ | New York, NY | Mahwah, NJ

    PSRTEK • Clifton, NJ, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Job Title : Desktop Support Engineer Location : Clifton, NJ 07014 | New York, NY 10120 | Mahwah, NJ 07430 [show_more]
    [last_updated.last_updated_variable_days]
    Senior Desktop Engineer (Hospital IT Support)

    Senior Desktop Engineer (Hospital IT Support)

    HTC Global Services Inc • Brooklyn, New York, United States
    [job_card.full_time]
    Knowledge, Skills & Abilities : Strong sense of urgency with the ability to prioritize and multitask in a healthcare environment. Ability to work independently while also collaborating with technical...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Handyman in Hazlet Part Time & Retired Welcome

    Handyman in Hazlet Part Time & Retired Welcome

    Ace Handyman Services Central Jersey • Hazlet, NJ, US
    [job_card.part_time]
    We are looking for as-needed handyman, offering flxible hours.Let Ace Handyman Services handle the all the hassles and paperwork while you keep your freedom and flexibility to give you back time fo...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    OB / GYN Associate Physician

    OB / GYN Associate Physician

    HealthEcareers - Client • Little Silver, NJ, USA
    [job_card.full_time]
    Castle Connolly has again named Axia Women’s Health its #1 Physician Practice for Women’s Health across our geographic footprint. Riverview Women’s Health, an Axia Women’s Health care center, is see...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Desktop Support Engineer

    Desktop Support Engineer

    New York City Department of Investigation • Manhattan, NY, United States
    [job_card.full_time]
    The New York City Department of Investigation ("DOI") is one of the oldest law enforcement agencies in the country; its mission is to combat municipal corruption. DOI serves the people of New York C...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Desktop Engineer (Hospital IT Support)

    Senior Desktop Engineer (Hospital IT Support)

    HTC Global Services • New York, NY, United States
    [job_card.full_time]
    Senior Desktop Engineer (Hospital IT Support).Senior Desktop Engineer (Hospital IT Support).Strong sense of urgency with the ability to prioritize and multitask in a healthcare environment.Ability ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Desktop Support Analyst

    Desktop Support Analyst

    Barrow Wise Consulting • New York, NY, USA
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Enjoy problem-solving, need a venue to display your creativity, and emerging technologies pique your interest; if so, Barrow Wise Consulting, LLC is for you. As a multi-disciplined leader, you under...[show_more]
    [last_updated.last_updated_30]
    OB / GYN Associate Physician

    OB / GYN Associate Physician

    Axia Women’s Health • Little Silver, US
    [job_card.full_time]
    Castle Connolly has again named Axia Women’s Health its #1 Physician Practice for Women’s Health across our geographic footprint. Riverview Women’s Health, an Axia Women’s He...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Critical Infrastructure Engineer

    Critical Infrastructure Engineer

    DataBank Holdings, Ltd. • Orangeburg, NY, United States
    [job_card.full_time]
    DataBank's managed data center services are anchored in world-class facilities.Our customized technology solutions are designed to help customers effectively manage risk, improve technology perform...[show_more]
    [last_updated.last_updated_30] • [promoted]
    ObGyn

    ObGyn

    Tandym Health • Long Branch, New Jersey, US
    [job_card.full_time]
    ObGyn physician employment in New Jersey : .A healthcare network in New Jersey is actively seeking licensed OB / GYNs to join their growing teams in Little Silver and Freehold.Monday-Friday standard b...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Desktop Support Specialist (New York)

    Desktop Support Specialist (New York)

    Gotham Technology Group • New York, NY, US
    [job_card.part_time]
    Onsite 5 days a week in NYC (10022).A direct client is seeking an IT Support Specialist with experience in desktop and server troubleshooting, user account management, and hardware support.The idea...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Oral Surgeon

    Oral Surgeon

    Paradigm Oral Health • Asbury Park, NJ, US
    [job_card.full_time]
    The Oral Surgeon specializes in surgeries of the mouth, gums, teeth, neck, and jaw.As an Oral Surgeon, you will consult with patients about treatment options, perform surgeries, and keep up on the ...[show_more]
    [last_updated.last_updated_30] • [promoted]