Remittance Processing Specialist II - Data Entry

Why Join Us :

We value our people and offer generous benefits - Medical, Dental, Vision benefits start day ONE! PLUS : Paid time off, 401K, paid maternity / paternity leave, tuition reimbursement, pet bereavement and more!

There is a reason we boast numerous awards like "Great Place to Work Certified" and "Best Place to Work" For Moms, Dads, LGBTQ, and Veterans (just to name a few). At Deluxe, we know that great people make a great organization.

A culture that keeps people. 42% of our team has been here over 10 years. When we asked our team why, we heard the people, benefits, family / home time, diversity, and team culture.

Responsibilities :

The Remittance Processing Specialist II - Data Entry role is responsible for inputting and correcting numeric and alpha information found on checks and deposit slips from various clients. This role will be responsible for processing exceptions and look-ups, researching customer payment issues, and accessing customer information to verify proper account information for posting. Level 2 data entry operators may have access to HIPPA and Personal Identification Information (PII) and are expected to adhere to Deluxe's confidentiality and security policies.

Perform 10-key data entry for clients with mid-level instruction. Enter, correct, and verify alpha and numeric data from checks, coupons and invoices read from images or paper supports. Examples include : keying the legal amount, courtesy amount, and account numbers. Also includes keying invoice numbers, and scanlines, and validating payee names and decision check types.

Responsible for processing exceptions - researching customer payment issues and correcting out-of-balance conditions.

Performs "lookups" accessing customer accounts via client databases to identify and verify proper accounts for posting payments.

Responsible for following client guidelines while meeting stringent deadlines, output, and accuracy standards.

Basic Qualifications :

High School Diploma, GED, or equivalent work experience

Must be 18 years of age or older

Must have basic computer skills and 10-key experience

Demonstrates proficiency in systems, departmental knowledge, and understanding of client requirements.

Ability to do research to resolve customer payment issues and out-of-balance conditions

Detail-oriented and quality conscious

Ability to work in a fast-paced, deadline-driven environment

Able to adapt to change and learn new processes as the business evolves

Ability to work well independently

Must meet the established Deluxe minimums for accuracy and speed in all applicable areas.

Preferred Qualifications :

High School Diploma

1 year experience related Experience

10-key experience, 8,500 - 9,500 strokes per hour is strongly preferred

Compensation

The compensation range for this position is $16.90 - $18.00 hourly. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity.

Benefits

In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees' whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked :

Healthcare (Medical, Dental, Vision)

Paid Time Off, Volunteer Time Off, and Holidays

Employer-Matched Retirement Plan

Employee Stock Purchase Plan

Short-Term and Long-Term Disability

Infertility Treatment, Adoption and Surrogacy Assistance

Tuition Reimbursement

These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.

Deluxe Corporation is an Equal Employment Opportunity employer : All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

Please view the electronic EEO is the Law Poster (http : / / www.eeoc.gov / sites / default / files / 2023-06 / 22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability : If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com .