The Office Administrative Assistant supports the daily operations of Double M Aviation by coordinating administrative tasks, customer communication, scheduling, and internal office processes. This role works closely with maintenance staff and management to ensure accurate documentation, timely customer updates, and smooth workflow across departments.
Responsibilities:
Administrative Coordination & Documentation:
Provide administrative support by preparing daily update emails, tracking technician hours, maintaining records and templates, and ensuring proper filing of work orders and invoices.
Customer Communication & Support:
Communicate with customers through routine updates, approval requests, reminders, and front-desk interactions to ensure clear, timely, and professional service.
Scheduling & Workflow Management:
Assist with scheduling maintenance and inspections while maintaining internal tracking systems to support efficient shop and office operations.
Office & Internal Support:
Support daily office functions including phone coverage, office supplies, mail handling, access coordination, and basic workflow tools.
Employee Support & Onboarding:
Assist with employee onboarding, training documentation, badging, and offboarding tasks as needed.
Qualifications:
Benefits:
Double M Aviation prides itself on being a family friendly company with an emphasis on workplace community and culture. To that end, we provide a comprehensive benefits package including:
Find out more about our team atwww.doublemaviation.com
Office Administrative Assistant • Lakeland, FL, US
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