Assistant General Manager

Job Description

Job Description

Description :

At Pastini, we are inspired by the farms, vineyards and waters of the Pacific Northwest, and are dedicated to serving two of life’s greatest pleasures… pasta and wine. We know that using fresh, local ingredients makes a difference to our guests and to our community. We source fresh produce, dairy, artisan breads, coffee, and meat locally and we handcraft each dish to order. Based in Portland, Oregon, our family of restaurants has blossomed and grown to eight wonderful restaurants around the State since we first opened in 2001.

Pastini is excited to offer many benefits to its employees. Those listed below highlight what a high-performing Manager can expect :

• Quarterly bonus opportunities
• Annual anniversary bonus
• 401(k) with match up to 4% once fully vested
• Comprehensive Training, Growth and Development with Advancement Opportunities
• We pay 100% of our manager's medical and dental insurance plans
• Life Insurance
• EAP
• Electable Benefits including FLEX Spending, Disability and Vision
• Free Shift Meals and Free Dining at Pastini
• Annual Active Wellness Reimbursement
• Annual Professional Development Reimbursement
• Pay for Community Service Days
• Paid Vacation and Sick Leave, plus a Floating Holiday of your choice
• Your Birthday and Work Anniversary are paid vacation days

Becoming a member of the Pastini family is an opportunity to become one of the very best. You will lead

the development of a team, create experiences for our guests through hospitality and amazing food, and

be a part of a successful business where people come first. Our positive, service oriented culture is full of

opportunities for you to learn, grow professionally and inspire others to succeed.

The Assistant General Manager (AGM) is responsible for assisting the General

Manager (GM) with the operation of a single Pastini Pastaria restaurant. This includes hiring kind, caring and

friendly people who consistently execute to a high standard. The AGM is primarily responsible for the

training and development of the Host Department, but also takes responsibility for the Back of House (BOH) and

Front of House (FOH) hourly departments in the absence of the GM and Executive Chef and / or Kitchen Manager.

The AGM / AGM I also assists in all aspects of financials, the daily execution of safety, sanitation and cleanliness,

quality food preparation, exceptional guest service through hospitality and driving company initiatives. The

AGM / AGM I is responsible for cleanliness and overseeing the repair and maintenance of the building and

equipment with the partnership of the GM. The AGM / AGM I is also responsible for communicating and

administering all company policies, procedures and best practices, and for promoting a respectful workplace free

of harassment and discrimination.

The expectation is that the AGM works 45-50 hours per week, or to the needs of the business. During

weeks that include key holidays, meetings, trainings, inventory, new menu or special menu roll-outs, other special

events or if the restaurant is understaffed, the expectation for hours worked may increase. Exposure to all meal

periods, specifically during Friday and / or Saturday dinner service weekly is required. Productive weekly overlap

time with members of the management team is required.

Essential Functions

Requirements :

In addition to following Pastini’s policies, procedures and best practices; principal responsibilities

include, but are not limited to :

Operational Leadership : Leading the restaurant team through accountability by planning and executing

successful day-to-day operations in the absence of the GM, by example and by being a role model of the

standards and behaviors consistent with Pastini’s Core Values, Purpose, Goals and company culture.

Training and Development : Responsible for the training and development of the host team, including

assisting the GM with all other hourly employees. Ensure that hosts are paid properly, attend training

workshops, and are prepared for future career opportunities. Documenting development is required by

writing, delivering and taking action on performance reviews and development plans.

Team Building : Recruiting, identifying talent, interviewing, hiring and on-boarding. Participating in

personnel decisions regarding the host team, including transfers, promotions and terminations, and

assisting the GM with all other hourly employees. Writing host schedules that meet the needs of the

business so that an amazing guest experience is delivered while maintaining financial responsibility.

Management : Performing administrative duties including accounting, payroll, inventory, ordering,

proper cash handling, maintaining personnel files, communicating with HQ team, documenting in log

book, etc.

Safety and Sanitation : In partnership with the GM, regular maintenance of restaurant is required to

promote cleanliness and operation of all equipment, including the interior and exterior of the building.

Compliant with all local, state and federal regulations as well as Pastini expectations. Delivery of high

scores from the Health Department, third party and internal inspections.

Our People : Treat our employees with the same high level of respect that we give to our guests. Be a

positive leader and contribute to an environment where our people can be successful and thrive.

Hospitality : Generous and friendly treatment of guests, vendors and all employees of Pastini.

Financial Responsibility : Maximize profitability by meeting or exceeding budgeted goals of PNL with

emphasis on sales, labor and food cost.

Sales : Maximize sales through accurate product knowledge, thorough training; hospitable service,

developing raving fans, and providing our guests with an experience that “wows” and exceeds their

expectations.

Partnership with Executive Leadership Team : Open and honest communication and collaboration

regarding all plans of action and execution of the business.

The Assistant General Manager is expected to be adaptable to the needs of the business. They must use

good judgment in every situation. Decisions must be based on service and driving business. Decisions

are made by referencing Pastini resources and partnering with the General Manager or District

Manager.

In summary, the basic expectations of an AGM include : Financially growing the business, open

and honest communication, a commitment to personal and professional development by learning and

growing daily, treating people with respect, doing what you say you will do, and following the law and

our policies. These must be executed with the guest and Pastini’s Core Values in mind.