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System Operations Manager
System Operations ManagerVirtualVocations • Tyler, Texas, United States
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System Operations Manager

System Operations Manager

VirtualVocations • Tyler, Texas, United States
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

A company is looking for a System Operations Manager, Principal.

Key Responsibilities

Oversee system availability, performance monitoring, and operational continuity

Guide infrastructure modernization initiatives and implement security best practices

Lead ITSM processes and manage service quality through KPIs and SLAs

Required Qualifications

Bachelor's degree in Computer Science, Information Systems, Engineering, or related field (Master's or PMP preferred)

10+ years in IT systems engineering, operations, or infrastructure leadership

5+ years in technical and service delivery leadership roles

Deep expertise in ITIL4, ITSM, and technical project execution

Knowledge of HIPAA, SOC, and enterprise compliance frameworks

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Operation Manager • Tyler, Texas, United States

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