Business Development Representative - Sales

Business Development Representative (Sales Department)

Location : Modern Hyundai of Concord

Department : Sales

Status : Non-Exempt

About the Role

Modern Hyundai of Concord is seeking an energetic and customer-focused Business Development Representative (BDR) to join our Sales Department . In this vital role, you’ll be the first point of contact for potential customers — handling inbound calls, responding to online inquiries, and following up with leads to set appointments and drive showroom traffic.

This is a great opportunity for someone who enjoys connecting with people, thrives in a fast-paced environment, and wants to build a rewarding career with one of North Carolina’s most respected automotive groups.

What You’ll Do

• Respond promptly and professionally to phone and internet sales inquiries.
• Schedule and confirm showroom appointments for the Sales Department.
• Follow up with prospective customers to maintain engagement and encourage visits.
• Accurately record customer interactions and information in CDK and CRM systems.
• Coordinate with the sales team to ensure a smooth transition from inquiry to appointment.
• Stay up to date on vehicle inventory, promotions, and financing options.
• Consistently meet or exceed individual and team goals for calls, leads, and appointments.
• Maintain a professional and friendly demeanor in all customer interactions.
• Perform additional administrative and support duties as needed.

What We’re Looking For

Why You’ll Love Working with Us

At Modern Hyundai of Concord , part of the Modern Automotive Network , our employees are the heart of what we do. We’re proud to provide a collaborative, growth-oriented environment where your contributions make a real impact.

We offer :

This job description is not intended to be all-inclusive. Duties and responsibilities may change or be assigned as needed.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.