Principal Software Engineer

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you’ll do

We are seeking a highly experienced Software Engineer with deep expertise in public sector government cloud environments, security compliance, and DevOps practices. This role will lead the design, implementation, and optimization of secure, scalable cloud solutions for government and national security clients. The ideal candidate will have a proven track record in architecting SaaS / PaaS deployments in regulated environments, driving DevOps transformations, and ensuring compliance with stringent standards such as FedRAMP, SOC2, PCI, HIPAA, and SOX. You will collaborate with cross-functional teams to evangelize cloud-native best practices, automate infrastructure, and support mission-critical systems in public cloud transitions.

This position is ideal for a hands‑on technical leader who thrives in mentoring teams, navigating cultural changes in large organizations, and delivering transformational business impacts through technology.

This position is an individual contributor role reporting to the GVP, Cloud & Production Engineering.

Responsibility

Lead the architectural design and deployment of SaaS / PaaS platforms in government cloud environments, including solutions for national security

Gather requirements from internal and external stakeholders, design solutions across public cloud footprints, and implement changes for environmental and regulatory compliance

Lead Technical Exchange Meetings with government stakeholders and customer communities

Mentor engineering and development teams on cloud adoption, best practices, and operational automation

Design and implement cloud strategies for IaaS / PaaS, including OpenStack-like deployments

Automate platform engineering for monitoring, backups, and disaster recovery

Evaluate and integrate M&A technologies, such as PaaS services and fraud detection systems, into secure cloud ecosystems

Recognize technology potential to drive business transformation

Develop governance models for cloud operations, conduct feasibility testing, and provide strategic planning for secure, scalable systems

Job Designation

Hybrid : Employee divides their time between in‑office and remote work. Access to an office location is required. (Frequency : Minimum 2 days per week; may vary by team but will be weekly in‑office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role / job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• 15+ years in software engineering, cloud architecture, and DevOps, with at least 5 years focused on public sector or government cloud environments

Experience in leading and deploying secure cloud solutions for national security or regulated industries, including SaaS / PaaS in public clouds

Experience with M&A security uplifts, compliance audits, and control implementations

Experience in public and private cloud engineering. Proficient in IaaS / PaaS automation, cloud-native best practices, and hybrid cloud transitions

Experience with audit processes, control design / deployment (SOC2, SSAE16, PCI, HIPAA, SOX).

Experience with 2‑factor authentication (e.g., Yubikey), encryption, VPNs, LDAP / Kerberos, and segregated access controls

Experience in Unix / Linux & Windows systems, databases (Microsoft SQL Service, Postgres), networking (BGP, VPN, firewalls), and scripting (manifests, automation scripts)

Experience with real‑time protocols, monitoring tools, and disaster recovery planning

Experience with communicating in stakeholder meetings and mentoring

Experience handling cultural changes and driving adoption in multinational teams

Preferred

Experience with Salesforce Government Cloud or similar regulated platforms

Background in data center migrations, PCI‑compliant environments, and point‑in‑time backups

Detail‑oriented with a strategic mindset for recognizing technology's business impact

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job‑related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations :

California : $202,800.00 - $327,625.00 base salary

This role is also eligible for the following :

Global benefits provide options for the following :

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states : Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Equal Opportunity Employer

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can‑do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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