Integrations Engineer

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.

Enterprise Integration Engineer II

Why We Have This Role

Qualtrics is seeking an Enterprise Integration Engineer to join our newly formed Enterprise Integration team! The Integrations Engineer is responsible for designing, implementing, and managing integrations between various software systems to ensure smooth data flow and functionality across platforms. This team will integrate with SaaS solutions such as Salesforce, Netsuite and SAP SuccessFactors. If you have a Bachelor's degree, have 3+ years of integration engineering experience, and want to work at a fast-growing tech company, Qualtrics could be the place you've been dreaming about.

How You'll Find Success

Responsible for designing, implementing, and managing integrations between various software systems to ensure smooth data flow and functionality across platforms.

Closely with other engineering teams, Enterprise Architects to understand integration requirements and deploy effective solutions.

Play a key role in troubleshooting, optimizing, and maintaining the reliability of integrations to support business processes and objectives.

Strong communication and documentation skills are essential, as multiple teams will look at the Integrations Engineer for accurate project details and status updates.

Expand on knowledge of data integration patterns and approaches (APIs, Microservices, Pub / Sub, Batch, Streaming, etc.)

How You'll Grow

Continuous Improvement :

Keep up-to-date with the latest integration tools, technologies, and industry trends.

Identify opportunities to enhance and automate integration processes.

Collaboration, Communication, and Documentation :

Maintain clear and concise communication with cross-functional teams, ensuring all stakeholders understand project statuses, requirements, and integration details.

Document integration processes, configurations, and updates thoroughly, so teams relying on these details have a reliable reference.

Things You'll Do

Integration Design and Development :

Analyze integration needs based on business requirements.

Design and implement integration solutions to connect diverse software systems.

Develop, test, and deploy integration solutions using APIs, iPaaS, or custom coding solutions.

Troubleshooting production issues and Maintenance :

Monitor integrations to ensure optimal performance and resolve any issues that arise.

Perform debugging and troubleshooting of integration errors.

Optimize integration performance and enhance data flow reliability.

Quality Assurance and Testing :

Conduct thorough testing of integration solutions to ensure data accuracy, security, and reliability.

Implement best practices for data integrity and security during integration.

What We're Looking For On Your Resume

3+ years of experience integrating enterprise applications in the areas of Finance, HR, IT, Legal, GTM etc.

Knowledge of data integration patterns and approaches (APIs, Microservices, Pub / Sub, Batch, Streaming, etc.)

Well-versed with modern iPaaS solutions such as Boomi, Workato, Snaplogic.

Must have experience integrating with SaaS solutions such as Salesforce, Netsuite and SAP SuccessFactors.

Ability to program in at least one of the following : Java, Groovy, JavaScript, Python.

Knowledge about API design standards, patterns, and best-practices especially Swagger, REST, SOAP.

Advanced understanding of integration standards / protocols such as JSON, XML, XSD, XSLT, WSDL, and WADL.

Exposure to CI / CD concepts.

You have hands-on experience using Workato as an iPaaS integration platform.

You have experience in large scale projects in Quote to Cash, Hire to Retire, Procure to Pay domains.

Ability to learn new development languages and tools.

What You Should Know About This Team

Qualtrics's Integration Engineering team develops and maintains all the integration services between a plethora of SaaS and on-prem applications that power the organization.

This is a vital team central to the integrations related to all business functions.

We have multiple high profile initiatives going on constantly, therefore the ability to context switch, communicate proactively and manage expectations is a key.

This team collaborates with various internal platforms and infrastructure teams, promoting a culture of transparent discussions and constructive design reviews.

Our Team's Favorite Perks and Benefits

Wellness Reimbursement - $300 per quarter for activities including gym memberships, massages, workout equipment, meditation apps, and more

Experience Bonus ($1500 / year) to use on an experience of your choice

Competitive benefits packages

Free lunches in the office

The Qualtrics Hybrid Work Model : Our hybrid work model is elegantly simple : we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

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Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please let your Qualtrics contact / recruiter know.

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